February 2024 by Martin Nikoo
NEVER NEVER Do not buy from here.Do not buy from here. I will prove it with complete documents. They only took money. They took extra money for cover and cleaning. But they are liars.They gave me a torn sofa You charged me £3200. £280 extra for cleaning and maintenance.They say that cleaning and tearing is with the insurance. And the insurance says that it is not related to us, it is related to SCS.I know why? Because I am from another country and race is important to them.They delivered us a torn sofa on the first day.We called hundreds of times to clean the sofa. They only respect the customer in the comments.SCAME
February 2024 by Patricia Cosgrove
Marcus was very helpful couldn't do enough we went to all of the furniture shops in the precinct cfs was the best value and good quality the staff ?
February 2024 by Robert Grand
sales person was very helpful, friendly, and honest.
February 2024 by Sandra Langton
Very pleasant and helpful
February 2024 by Kathleen Prydderch
We bought chair & 2 seater couch. Very nice sales woman, we weren't harassed & left to browse at will which was nice
January 2024 by Angelos Angelidis
Pleasant staff and good furniture.
January 2024 by keith ball
Went to look for a suite today , looked at several stores, ended up buying one at ScS , thanks to Marcus for helping us with our choice, was very helpful and patient, prices were great for what we got,
September 2023 by terry lunt
Great shopping experience and excellent service from all the staff
August 2023 by Richard Newberry
Good range of carpets to suit all budgets. Staff are a bit mixed with some being helpful whilst others make silly jokes trying to be funny. Overall happy with the experience, but they could explain the pricing breakdown better.
July 2022 by Emma Appleton
Would give 0 stars if I could! If you?re thinking about buying something from scs I seriously wouldn?t bother they are quick to take your money but the aftercare is shocking. We have had problems since the first week of our items been delivered 2 years down the line still got the same problems. Firstly our couch was delivered and within a week all the frame broke on both couches, so someone came out to look at it and 6 months later they finally replaced it. Then all the stitching started coming away on the cushions so we had someone come out and they stitched it back up only for it to come away again. So again rang scs who said they would replace one cushion which would leave us with a different colour cushion to the rest so after a lot of persistence through calls to the aftercare team and visits to the shop they agreed to replace all cushions but the still only sent 4 instead of 8 so currently I have 2 couches that are different colours and this is now 9 months later and still waiting!!!Now onto the other product that we purchased which is a table and chairs that we paid extra for insurance and an extra 5 years warranty that now scs have sold on to Castelan who are not honouring the same policy we took out at the time. We just spoke to Sam on the aftercare team who had no idea what she was talking about and had a bad attitude about it, she would say one thing and then in the next breath deny saying it. It takes so much time and effort to get through to scs as they don?t care they just pass you from pillow to post and tell you they will do one thing but then do another.Honestly this experience has been draining for my husband and I, it is so stressful.
July 2022 by Joseph John Grue
Not very disabled friendly, hard to get a wheelchair around the store and yes there is a lift so one tick there.
June 2022 by Anne Lee
Went in search of Carpets today with little expectation, SCS Speke Retail Park had a large variety but we were unsure what to go for, anyway, a lovely sales lady Christine helped us choose and gave us the best advice. She was very friendly, professional without being pushy, made the experience easy and we came away with the right Carpets for us.I would recommend this particular shop to everyone.
March 2022 by Ryan .Philip
Dreadful. Mis-sold a ?plus, luxury, hardwearing? carpet here a few years back. Looked dreadful after a few months and was told it was normal. Has needed replacing ever since but SCS hid behind everything they could. NEVER buy from this company.
February 2022 by Jackie Smith
Lovely experience staff very patient and helpful, Christine was fab helping me make choices and let me go away and come back another day
August 2021 by Jack Watterson
Very Disappointed with SCS and how they have dealt with my order. They issued me with a delivery date but missed the delivery slot. In addition to this, they missed the second slot the following day. I have missed 2 days of work and all they can offer is the delivery cost of £69.I would recommend looking else where to prevent disappointment.
