January 2024 by Marcin Berkowicz
Have booked wheel alignment. Have been told"Unable to do front wheel alignment as OSF track rod end has seized.Recommend booking in for work to be completed" Drove out with steering wheel sitting on angle and DSTC fault light came up on the dashboard. Went to the another garage and got it done in 25min without any hassle. Cost me £20 extra to pay for resetting DSTC light. Halfords Speke, never again,Avoid!!!
December 2023 by Matthew Stephenson
Absolute shambles. Booked for an MOT 4 weeks in advance only for them to call me 2 days before to say they couldn't do it. Then they could reschedule it for the day before.Then called me on the day to say they couldn't do it due to machine issues. ABSOLUTE WORST SERVICE and won't be considering them at all in future.RUBBISH!
December 2023 by Helen Katherine Murray
Put my car in at 11.30 to be checked as to why my car heaters are not working.Didn?t hear anything all day untill 4pm and that was after I had rung to ask. I was told that it might be a fuse we can?t find the fuse box and I need to take it to Peugeot because Halfords can?t do it ! Or it could be the motor!What a waste of a day when I could of took it elsewhere !In future I willIf only I could select 0 starsI suppose your going to reply with a thank you for the negative feedback we will improve etc don?t botherImprove on informing customers and not fobbing them off with excuses ! I see you specialise in Peugeot servicing on your website but you can?t even fix a basic problem. Also you were supposed to help me with engine coolant too but you didn?t bother with that either!All that being said some proper advice or direction of what to do ?! Just take it to Peugeot!Avoid this placeNow I won?t be able to use my car as my heaters and demisters are still not working and I am also left not knowing what?s wrong with it.I never complain about anywhere but you have cause be to be a very unhappy dissatisfied customer
October 2023 by João Olavo Quelhas
First I left my car to change the break pads as there was an alarm on my car. It took 4 hours for them to say the breaks were fine and the were checking the sensor. I had to wait 30minutes there for them to come back and say the only the front breaks needed changing and ai could come back in 2 hours.When I got back they said they would have to change the rear as well. I had to leave the car there overnight to finish the job.Besides that, I had to wake up early and miss time at work 3 times in order to get my car serviced as they didn?t have anyone trained to serviced hybrid cars on those days and they couldn?t let me know.
October 2023 by WILLIAM SIMMONS
Went for some advice as a new driver on car today. Adam was really helpful and took time to explain car mechanics, as well as top up oil for me.
August 2023 by Tony Brown
fantastic service, great staff and 100% great at their work my car runs like a dream now
July 2023 by C O
Booked in for 11.30am but got a text to come 30 mins early, it was only for tyre realignment.4pm and still they haven't done it (apparently it was on the ramp just before they rang)Then the roof fell in cause it was raining heavily all day and they had to abandon the work just as it was starting.when I got into my car the wheels were even worse than before.I rang the receptionist about all of these things and she was just rude and condescending the entire time.Avoid this place.
June 2023 by Abi W
Car booked for full service and MOT check, they said they needed to change all spark plugs & I agreed. Few days later I had to be towed as my car won?t accelerate and the engine was shuddering. Couldn?t reach Halfords so I went to another garage. He said the Bush spark plugs are not compatible with my car and one of them in particular stopped working because it was wet with oil. He replaced that one plug and it?s been fine since. I?d expect someone like Halfords to know what can and cannot be used for specific cars & I?m surprised they couldn?t see the oil getting onto the plugs. So I paid to replace a perfectly working but worn plugs, get incompatible ones installed, break down & had to pay again to replace one plug along with the inconvenience of public transport and lost time. Again, I tried to ring and no one answered so I left it.Service: General repairs & maintenance
June 2023 by gabriel batista
HelloI have booked my Vauxhall corsa 15 plate for changing the alternator.The said will be ready next day.The next day the said was delivered wrong alternator and they will receive the right one tomorrow.After that they said was wrong item again and they will bring one from dealer.I should take my car from them as I can?t trust anymore Halfords.I was called the Vauxhall dealer and is out of stock alternator for my car so the things with wrong item was a bad excuse.Do not recommend Halfords Autocentre Speke
May 2023 by Chris T
Had an MOT and a service, passed first time, ready to collect on time, staff are professional and friendly and prices are competitive too, I can recommend this garage and will return in the future.
April 2023 by Joseph John Grue
Good and friendly staff, but need to feed back to customers about the vehicles and why would take 9 hours to wait forMOTFULL SERVICEAND FITTING OF FOUR NEW BRAKE PADS.Booked in at 8am, picked up my vehicle at 6.10pm. I Feel this let Halfords down in my view.
April 2023 by Megan Clohessy
I called here after my headlight failed. Barry fitted me in straight away, kept the bulb aside until I got there and also offered to do my tyre pressure for me as I was struggling (never owned a car before.) Absolutely amazing customer service, and I will be changing from my current garage to here for MOTs in future because of the lovely staff and brilliant customer service. Thank you!Service: General repairs & maintenance
March 2023 by Giovanni Tummino
The experience I had was first class. They were very understanding, professional and went out there way to ensure I had a fantastic customer experience. In this day of age of criticism its nice to say how wonderful they were. Thanks :))Service: Brake service & repair
March 2023 by ronald foster
Very helpful and was told what was needed for repairs on car and price before I had it done,very reasonable price too.
December 2022 by Austin Reid
The guys here where brilliant. They sorted my M.O.T out in good time and even managed to get me in earlier ahead of the agreed time.Definitely will get my services done with them in the future. ??
