August 2023 by Lynn O
Having handed in a prescription at Ormskirk Hospital at 10.30 Thursday I was told this would be ready to collect Friday afternoon. There was no one else in the pharmacy and the staff acted as though this had never happened before and it wasn?t ready. After sometime waiting I was asked to sit down but I had not planned on this and had to leave. I?m not going back even if I never get my prescription!!
August 2023 by D. S.
For the past year or so I have been getting my medication from here.Never have I received worse customer service than this place.Due to my medication (amgevita) I am limited in my options for places I can get it.I've not had much of an issue in the past, and they've even helped me when they've had supply issues.Today I was told over the phone (after waiting for approximately 7 minutes of ring tone) that they do not 'automatically order medication'. The lady was very rude and would not entertain my previous experiences. She absolutely insisted that they have never ordered my medication without me asking for it to be ordered.however, in previous experience, it has been ready to collect every month when I phone them, aside from one instance when they had not received their delivery, and they went above and beyond that time to find me a single pen instead of the usual 2-pack.Thanks to this sudden change, I am now going to be late with my medication, and as a result I may have to call in sick to work due to excruciating pain. As a result of this, I am now going to be behind on my bills!
May 2023 by Laura Milroy
Never answer the phone and won't order the prescription till you ask them to - nightmare!
April 2023 by Glynn Haworth
Pharmacist always late, with a half hearted attempt to look for your prescription .
February 2023 by angela Wilson
First class service from Rowlands pharmacy Southport, spoke to a lovely lady Heather, who was ever so helpful and even said she would call me back to update me about some medication I was due to get delivered.Thank you.
November 2017 by Vicki Caunce
Poor service. Waited 30 minutes for one prescription only to be told I would have to collect the rest next day. Asked them to send them to my home for next day but they failed to deliver in time for the next dose of antibiotics.
October 2017 by John Keating
Caring, efficient and all round wonderful service from some very lovely people.
August 2017 by Garry Conlon
Caring, efficient and all round wonderful service from some very lovely people.
