November 2023 by lee gordon
The food wasn't that good had alot better in a pub ,the service was shocking we waited 2 hours for our main meal. Won't be recommending to anyone.
October 2023 by Daniel Burrows (Razored)
We arrived to our booking and found the resteraunt was very quiet for 7pm on a Saturday evening. We were greeted by a server who seemed uncoordinated and couldn't figure out where to seat us in an empty resteraunt, only for us to be seated near the main entrance adjacent to a window with a menu; meaning we would have passers by looking in at us which was very uncomfortable. We did ask if we could change tables, but the server said none of the tables were clean so we decided to remain in our seats. Once seated our server immediately asked for our drink order, giving us no real time to consult the menu, so I politely asked if we could have a few minutes with the drinks menu. Once we had our drinks order taken it took 10 minutes to receive them (a single glass of wine)... all whilst considering how empty the resteraunt was. We ordered food and it was good. We enjoyed our food very much and have no complaints in this regard. However, we were motivated to pay our bill as soon as we finished our meal and leave due to the uncomfortable atmosphere and generally poor service. We also noted that several people came in to the resteraunt, who didn't appear to have a booking, and were turned away. When I asked our server about this she said it is due to the lack of kitchen staff.Overall, a generally poor service with a uncomfortable atmosphere however very good food. Price also was a bit steep for what we ordered. I probably won't be returning anytime soon.
September 2023 by Jo Branwood
Just wanted to add a review for balance as there's been a few bad ones lately. I know they had to close a bit recently due to COVID staff shortages.We went for tea yesterday (Tuesday night) with low expectations and were very pleasantly surprised. Really friendly, attentive service, food came out really timely and hot, portion sizes and quality were great. Busier than we expected so actually a nice atmosphere and plenty of staff, we had no issues at all, the reviews seem like a completely different restaurant to us. Had a lovely time!Kid-friendliness: Paper menu with activities on and crayons, nice attention from staff
September 2023 by Daniel Savin
Strangest restaurant experience I have ever had, after waiting for nearly an hour for our starter I was told there had been an issue with the food delivery that day. Eventually our mains were brought out, having missed our starter completely. We weren?t charged anything for the meal, which was just about edible. Put me off going back to any prezzo, even though I have enjoyed them in London before
September 2023 by kaosloni
Booked a day in advance only to turn up to a restaurant that is closed! I had my mother-in-law who is disabled and two children. Looked up their website, said its open! What a complete waste!
September 2023 by Karen Luton
Service Awful , we early for our booking and sat over 20 minutes waiting for a drink , which never came , unable to take food order at same time as drinks ...dirty tables not cleaned ...left , if I could put zero I would ...never
August 2023 by Sue Lee
We ate in Prezzo last night and had a really beautiful meal. We both chose lasagne and shared a garlic bread. The lasagne was very tasty and filling. For dessert I chose Scillian lemon pie and my husband had tirimisu, both delicious. The young lady who is studying at a local college and plays football for Everton ladies was so friendly and chatty. A credit to Prezzo. Credit also to the young blond lady assistant manager. We had a really enjoyable time.
July 2023 by Beth W
Me & my friend booked a table here back in may due to having an event at the Atkinson just down the road. We arrive on time and was seated pretty much straight away.When we were seated we were handed menus and was just sort of left to our own devises. 25 mins later we had to grab a member of staff to order drinks/food.As we gave ourselves an hour and half (which I would say is plenty time) we wanted to order stuff from the starter menu to come with the mains but the waitress took our order and rushed straight off not giving us time to ask if they could come out with the mains.The starters came out about 15 mins after ordering. They food was lovely that came out but it got to around 30 mins till we needed to be at our event they hadn?t took our starter plates away and we hadn?t even been offered another drink.I went to the bar to ask where our food was as we had an event to go to. I was told to go and sit down. I didn?t want to make a fuss so I did.The restaurant wasn?t overly busy but we heard a few people including a table seated across from us asking for their money back as they had been waiting nearly 2 hours for their food. The waitress who was speaking to them came across as quite aggressive and rude. After hearing this I explained we were going to miss our event so we would need to cancel our meals.The waitress who I spoke to was lovely and couldn?t apologise enough. They gave us our money back for the food we didn?t receive and just as we got the money back the food came out. She did say if we came back later on they would make it us fresh and apologised again.I?m not sure whether they were having teething problems up in the kitchen and this was the problem but the staff member that dealt with us was lovely, it?s just a-shame we didn?t have a good experience.
July 2023 by Barry Gaskell
Very poor experience. Kept waiting ages for starters. Young lad who was the only one serving kept apologising. He tried his best.Food was average at best.
July 2023 by Stephen Monks
Very nice experience, lovely staff too.Food was great.
June 2023 by Mark Tigges
Loved it here, great friendly staff working really hard to please everyone, food was superb, seating ok could be better. Used taste card and got £35 off the meal. Highly recommend Prawn Risotto, Will definitely come back.
June 2023 by Nicola Bashforth
Booked a family meal for Father?s Day today to celebrate my husband and the service was appalling. The girl kept us waiting at the bottom of the stairs for a few minutes even though the place wasn?t even busy, then she was quite abrupt when she asked my name. We asked for side plates to share the starters and she forgot to bring them even though she wasn?t busy again and she was just stood behind the bar. Then the food came and two of us out of the four ordered chickenAlfredo pasta and we were both looking for the chicken as there wasn?t any except for two tiny pieces. It was very bland. The deserts came as tiny slices of cheesecake and were way over priced £7.95 each tiny slice. The service was a shambles, nobody asked us how the food was after our main meal, the pepper grinder didn?t work on our table and then they added somebody else?s chips onto our bill which we luckily spotted and then they removed it. Young girls not very helpful at all. We have been to this Prezzo several times before and always enjoyed it previously but after this last experience we will not recommend or return.
June 2023 by Les Singer
Choose Prezzo Southport tonight for a meal.Nice restaurant, Lovely staff working so hard.But clearly staff cuts, left me waiting 1.5 hours before I left still waiting for any food. Appears 7 other tables also walked out. Shame on you Prezzo abusing your staff and customers. Disappointed.
June 2023 by Laura Rabbitte
Not worth the money, menu is really expensive for the quality of food. Dough was still raw on the pizza. Salad was old and brown. Kids meal was full of oil. And lasagne was luke warm. Service was good. But it's obvious why this place is empty compared to mamma mia next door. Better queing to get in there!
June 2023 by Dexter Smith
When I went here the food was amazing and the staff were brilliant as well but I've got to say that not many people go here although it is very fancy and cozy so I would go here again
