March 2024 by Jack Tomlinson
Every time I have used this pharmacy for medication or advice all of the staff were very professional, polite and very helpful.
November 2023 by Anthony Shortall
Very professional service and fast delivery
May 2023 by Al Sullivan
What an appalling service. This is supposed to be a commercial pharmacy but the staff behave atrociously to customers. They are surly and rude to people they should respect. They are imposing ridiculous distancing measures when the rest of the world has moved on. They say it?s to protect staff, who presumably discard that pretence as soon as they leave and like the rest of the world go to Tesco with no mask on. I have now changed to Boots. I would recommend everyone else to, too. I suggest the staff spend 5 minutes in a proper pharmacy and see how it?s meant to be done!
February 2023 by Christine Everett
They are so disorganised and sometimes rude. They have also told me they didn't have an order from the doctor, when they did. Also the queuing outside for older people in winter is a bit off. The rules of covid have changed everywhere else, so why are they any different. Used to be a brilliant chemist, don't know what happened. I have moved to a different chemist and very happy, no longer treated like an inconvenience.
February 2023 by Sally D
This place is a mess. Fithly floors with months of dust and dirt, and that's just what you can see. Goodness knows what's going on in the back.It's little wonder you can find yourself waiting ages in a queue outside for a regular repeat prescription. There is stock and prescriptions all over the place. Maybe organised chaos, but it looks highly unprofessional. Quite often you can't get through on the phone to check your prescription is ready. Even when it is ready, they still have a 3 person only limit, which means you often end up in a queue.Then today, I couldn't believe my eyes when I attended to collect an acute item at around 9.40am. A girl, around 4 years old was assisting pharmacy staff putting away stock of meds. Granted she was only passing boxes, but this is totally unprofessional and potentially dangerous. It seems her mother, one of the counter staff, may have had childcare issues. Maybe because of the teaching strikes. Regardless, a pharmacy is no place for a child!
February 2023 by caroline smith
Not only did the delivery driver deliver to my old address despite having new address, he handed medication for epilepsy to some random workman and I have to now wait to see if they can get the medication back for my son
January 2023 by David Brocklehurst
Very friendly staff I've never seen a busier chemist,in Tesco they tell you to come back after 15_20 mins,or just go somewhere else
December 2022 by Simon
I understand the need for precautions regarding Corona and all that. Unfortunately the system they have in place is not good. With only 3 people to be in at a time and the wait being up to 15 minutes for the meds sometimes, you have many people waiting outside.I spend a total of 35 minutes there, and I was 3rd in the queue outside when I arrived. As I got out there were 4 people in the small entrance and 5 people waiting outside. I believe there must be a better system put in place that protects the staff as well as the custumers that need to cuddle in the entrance to escape the rain.
November 2022 by Marcus Black
I understand the need for precautions regarding Corona and all that. Unfortunately the system they have in place is not good. With only 3 people to be in at a time and the wait being up to 15 minutes for the meds sometimes, you have many people waiting outside.I spend a total of 35 minutes there, and I was 3rd in the queue outside when I arrived. As I got out there were 4 people in the small entrance and 5 people waiting outside. I believe there must be a better system put in place that protects the staff as well as the custumers that need to cuddle in the entrance to escape the rain.
September 2022 by Rebecca Hughes
Incompetent and unprofessional pharmacy; last time I was there I was told to come back another day to collect my inhaler as they couldn?t be bothered to process it before they closed. Today, after submitting a repeat prescription last Thursday, I walked 25 minutes to be told ?oh, we don?t have this in today.? Shuts for an hour at lunchtime, never open at the weekends, and they might be open until 18:15 but they clearly have a last orders policy at 17:30. Will be switching to Boots for future prescriptions.
July 2022 by Ann Mc
I was told they had no Prescription for me, blamed the doctors.They did have it I got the prescription number from the doctors receptionist, when I took it in to the pharmacy the was lots of people waiting so handed it over said I come back the next day. My husband went in the next day he was told by the same person the was no Prescription he told them I had given them the number to help them find it so they looked again, and yes they did find it. I will have my prescriptions sent to a different pharmacy in the future.
July 2022 by david seddon
Excellent delivery service with very polite friendly serviceExtremely poor pharmacy that can't count and deny outright any mistakes blaming doctors instructions instead.I've complained to doctors and they advise me they have no affiliation with them and to change pharmacy.Pharmacy first merely rent office space next to an excellent doctors surgery
June 2022 by Mrs ?Mrs. G? G
Excellent pharmacy, kind and knowledgeable, prepared to go the extra mile for you
January 2022 by Andrea
Opening hours online and on building sign state open until 6:30pm. Arrived at 6:20pm it was closed. There is a note on the internal door stating closes at 6:15pm but no use to anyone unless you go in to the building. I suggest they update their opening times online and on the building sign.
January 2022 by Peter Lee
Always good service, helpful and very convenient being next door to our GP.
