August 2025 by Aimee Ratcliffe
Bad service today. Went in to get my son his first pair of school shoes...he was really excited but the woman (didnt catch her name but dark hair) was really unfriendly, rude and didnt smile through the whole appointment. Was very unhelpful - didnt even try to help in any way, lied to me about the price and when we took them to the till and they came up £13 more expensive, she made out we hadn't had the conversation. She lied to her manager when she asked what was going on and the manager didnt come over to ask me my version of events. Absolutely disgusted at the service and i had to walk out the shop because i was so mad, very stressful when it should have been a nice experience for my little boy. We didnt end up buying the shoes he wanted because the customer service was so bad. Ended up getting some clarks shoes for half the price at whitakers!
July 2025 by Natasha booth
Great service, so good with my daughter - thanks Kimberly Gale
June 2025 by J T
I?ve just been in to have my 2 year olds feet measured again. It?s been hit and miss in the past but today Sean was amazing. He couldn?t have done enough, asking if my little girl would be ok with him etc. He really took the time to get her to feel relaxed by engaging with her, playing peekaboo and giving her a foot measure to keep her happy. He made it such a lovely experience and really couldn?t do enough! Thank you Sean!
May 2025 by Pawe? Rybak
We came today for first shoes for my daughter. Service provided was outstanding. Very helpful. Thank you.
October 2024 by Jessica Bradshaw
My mum returned school shoes she bought for my son as unfortunately they really hurt the back of his feet. They had only been tried on at home and were returned withing the specified return period. Male member of staff who I think was the manager was really rude when my mum returned them. Huffed and puffed, took the return personally and was really offended when my mum explained why we were returning them. My mum said that I would come back in and purchase another pair, the manager said "she can't just come back in, she will have to book an appointment". Really rude, awful service and experience, would never shop here again.
October 2024 by Rae Degnan
Took my 2 year old in for her feet measuring yesterday. I can?t remember the girls name but she had glasses and was quite young. She was wonderful with my squirmy grumpy toddler and when she went to the back, she brought out the boots we looked at and several pairs from last season on sale. She went above and beyond, saving me money and my little girl is made up with her new boots. I was on the fence about having her measured and sticking with Clark?s shoes but this service has definitely made us return customers :)
January 2024 by H B.
I took my daughter for her first pair of shoes yesterday. The lady (I think her name was Jenny) was absolutely fantastic with my baby. She was helpful, knowledgeable and friendly. She really knows how to make kids feel comfortable and we came away so happy. My daughter loves her shoes and so so we.
November 2023 by Lawrence Reeves
Always get my shoes there
April 2023 by Lesley Mayo
Karen at southport was excellent her service was 100% got my gradaughter a new pair of trainers , they light uo she loves them thank you again
February 2023 by Holly B.
I took my daughter for her first pair of shoes yesterday. The lady (I think her name was Jenny) was absolutely fantastic with my baby. She was helpful, knowledgeable and friendly. She really knows how to make kids feel comfortable and we came away so happy. My daughter loves her shoes and so so we.
October 2022 by Ken Lloyd
Very varied selection, all staff friendly and helpful.
August 2022 by Cheryl
Extremely Friendly And Helpfull Staff a Girl called Abby came and Measured My Little Girl And we got fixed up with Some School Shoes For Her! Best Clarke's Shop I've ever been By Far
July 2022 by Irene peet
Bought lovely pair of black patent sandals from Clarkes and they were reduced........Bargain!!!
July 2022 by Peter Mowat
Easy to order then collect. Great
June 2022 by Sue Taylor
Excellent service with a smile.
