September 2023 by Arwa islem
Beautiful and smart easy to use everything perfect
June 2023 by William Byrne
Kathryn went above and beyond to assist with my query, she did it with a smile and she made me feel like a valued customer. She is a credit to your team and the wider company. Thank you, Kathryn!
June 2023 by Barry Liptrot
A very friendly lady sorted my query out instantly, very impressed.
November 2022 by Matthew Foot
Came in just to change my address (because the app didn't work) and they tried to emotionally blackmail me into buying life insurance using my baby, while repeating 'cost of living crisis'. Changing my bank as soon as I can.
October 2022 by Robert Ferdinand
Where are the people? Seems more like a slot-machine arcade than a bank.
August 2022 by Bridget Heron
Terrible! Spent all morning attempting to get through on the phone (not for the first time), no luck so went into the Southport branch. Asked for a copy of a bank statement to be sent to my new address as a from of ID, was told to just print it at home "it's the exact same thing," I explained I didn't think that this would be enough, was still told to just print it at home... It is not the same thing, I will have to make the half hour drive back to Southport to request this again tomorrow. Be more informed and listen to your customers!!!
July 2022 by John Howell
Apart from service counter closes at 2pm, Southport branch ok very few staff though only 2 in store that I could see.
June 2022 by Peter Mowat
Staff helpful to solve my situation
April 2022 by Ian Harper
Nobody available unless you wait for ages in a queue with zero seats
March 2022 by Michelle
Shocking, you can't get in touch for love nor money. The chat function on the app apologised for not understanding me and the call option was automated and just repeatedly asked for my details. Have now been trying to close my account for the last 30 mins whilst in a 15 minute call waiting queue.
March 2022 by eff bee
impossible to speak to the branch.personally, i would avoid banking here, other banks are much easier to work with.
March 2022 by Steve Scott
I wish Barclays would go back to what they were 50 years ago. I cannot believe a bank at 1030am on weekday has one person working there. I waited for 20 plus minutes to ask one question which took 1Minute to answer. Appalling service I feel sorry for the young man who spent most of his time apologising .Raise your game Southport branchPity I can't give you no stars
February 2022 by ana asadi
Hello evryone today I was help by Sara customer asistente the atención GeV me to fix one thing I need was so helpful and with so much care Thank you Sara we need more people like you in the world
February 2022 by John Oliver
Absalutley terrible one teller in the bank waiting hours in the queue. Stay away or bring a sleeping blanket
January 2022 by Deborah Greenwood
It's a bank with cheery helpful staff
