September 2023 by Gillian
Not very helpful.
July 2023 by Lauraine Jones
It's OK. Carpet was OK for the price, I'd recommend.
December 2022 by steve mc
Ordered a bedroom carpet to be fitted and a double bed with mattress.Delivered on the day as suggested. Carpet fitted quickly and efficiently by a great fitter.There was a small part missing from securing the headboard. The manager brought it himself after work despite being out of his way and fitted the headboard himself which wasn?t part of the agreement.Great friendly service.Thank you Mike at the St Helens store.
December 2022 by Philip Fell
Friendly staff. Helpful.
November 2022 by This is Marco
This company practices false advertising as the price cards say that the fitting of the carpet is free as long as you buy underlayer as well, but when you get the quote you get a fitting fee as well. What a totall waste of my time.
June 2022 by Michael Clark
Just had my hall and living room done by two lads from Manchester amazing job worked really hard had it all done within 3 hourThanks lad ?
February 2022 by Geoff Jackson
Good stock of carpets, professional advice, measuring service and fitted buy their professional fitters. The guy who fitted ours was meticulous and fitted our hall stairs and landing with perfection. Thank you.
February 2022 by Lukas Kubinec
Amazing place with great people! Fitted carpets and laminate flooring amazingly well. Thank you.
February 2022 by Stephen Taylor
Great choice, Great service and friendly staff. A winner for me.
September 2021 by Thelma Stephens
Plenty of choice from cheap and cheerful to quite expensive. All at reasonable prices. Staff friendly and helpful very knowledgeable. Would definitely recommend. Car park and entrance wheelchair friendly.
September 2021 by Matt Royle
Really helpful, friendly staff 'Steve' - great selection and prices
July 2021 by S
Excellent customer service. Had a Scarlet fitted hall, stairs and landing, everything went smoothly and at a good price. Thanks again
March 2021 by Maxine Hussey
My husband and I went to the store on 04/07/20. The service we received in the store was very good. We paid a deposit and arranged for someone to come to measure for the carpet on 06/07/20. He came at 11.00am arranged. Within an hour of him leaving we were called and asked for the balance. This is the first time we have been asked to pay in advance. We were told that it is in the T's&C's. We also found that they will not guarantee the fitting date and that should you have to cancel for any reason you will be charge 20% of the cost . I think that these facts should be transparent and not hidden in the small print. I wont be returning to the store again.
March 2021 by Daniel Halsall
Fantastic service,We had our Lounge,Stairs Landing and 2 Beds done today by the St Helens Branch and we can not recommend enough.The service from the young gentlemen in store was brilliant and he booked us in for fitting on the date we asked for and got a phone call just like he said we would and the 2 fitters today who came today was superb.Thank you again
March 2021 by Nexus Eden
Bit of a wasted journey should really be called United carpets as no beds for sale anymore in the shop. They have them online now mmmm how not to please a customer.
