December 2023 by Graham Smith
First class service and advice the staff always give every customer the greatest of respect and tolerance their a credit to the company
December 2023 by Panther
I spent 3 days on the phone to o2 trying to get and setup an Esim for my Galaxy watch 6 LTE and got nowhere it's a simple process setup an esim contract for £7 create the QR code and send it to the customer easy right NO it was rocket science to o2 call centres. So I decided to go in store in St Helens to do it and got talking to Callum, absolutely fantastic experience Callum must be a rocket scientist because he sorted my Esim contract out in no time at all and everything up and running perfectly o2 should contact Callum at St Helens and ask him if he would like to go around to all o2's call centres and give priority training to all the staff with all expenses paid along with a decent pay rise because Callum certainly knows what he is doing and knows his job very well.
November 2023 by Tony Bolton
Go online it's much cheaper and less hassle...
October 2023 by Philip O'Gorman
I came in to browse for my next phone and although I did not have money the staff were very helpful and very informative thanks guys
October 2023 by Paul Pennington
Went in for information about a new mobile phone Staff are very helpful indeed
September 2023 by Gary S
Excellent service. The staff were very knowledgeable & also very patient with me. I have been with o2 now for numerous years & have always been pleased with the service I receive from them. The staff in this shop are excellent to deal with & would highly recommend them.
September 2023 by Andrew Kirton
i asked for a free case with my upgrade got told no abruptly said i have been with o2 for 13 years the guy looked uninterested. Sat down to go thru the deals and got told I have to pay £30 for the upgrade walked out straight away where has the customer loyalty gone...goin to cancel my contract get a pay code and go to ee because everything I have upgraded with I have had no problems always got a free phone and some freebies because ee know that you can buy loyalty so treat old customer like a new customer. o2 nah give us your money no freebies and rubbish network signal...
August 2023 by katie ashcroft
I was assisted by Callum today he was brilliant, professional and so helpful. An awkward difficult situation that no one had come across before. He was so patient and helpful. 5 star review just for the customer service I received from him today.
July 2023 by Torok Balint
No internet and no signal in this town and when i asked for help they realy cannot help
June 2023 by Rita Lea
The staff are very helpfulWhatever my problems are they go to any lengths to sort the issue out.Thank youRita
June 2023 by Barbara Martin
Went into your store yesterday for an upgrade on my phone. Sasha was very well informed and explained everything in layman's terms. She was so nice and a real credit to 02. Thank you Sasha.
June 2023 by Fiona h
Excellent - went in for a new phone, all sorted very efficiently. Thank you to the lady who went through the new contract info with my son, you're a star. The world needs more people like you.
June 2023 by Sandra Myers
Great shop super attentive staff bought a new phone amazing experience
May 2023 by Bernadette Dooley
Just been into the 02 store in St. Helens?.my phone was sorted in minutes by two lovely staff (Owen and Sacha ) very friendly and kind ?would not hesitate to recommend going here if your a phone dinosaur?like me?
April 2023 by Shivz85
Great and staff are very helpful!
