August 2023 by Barry James Catherall
Helpful for money to last me when I lost my bank card and the new one came 3 days later
August 2023 by denise bailey
Love Lloyds banked there since I left school always there to help and support.
February 2023 by Harry arnold
I've always found the staff helpful and friendly. Just been in the bank and I definitely didn't like the new refurbished. It doesn't feel like a bank. The condition for the front of house staff seems uncomfortable,lacks privacy for staff and customers. I could easily overhear there conversation. It's appalling that banks have decided to ignore there client base . Do we need banks or should after years of them saying Trust us we are here for you keep OUR money somewhere else (bank of Dave) or home or other investment places. Banks need to look after us your back bone and foundation
February 2023 by T Pye
Lloyds advert, By Your Side, utter rubbish, we'll shut most branches, and not help you more like.
April 2022 by Anubis Jr.
Informed Lloyds bank that my mother had died over a month agoNo correspondence or communication whatsoeverAppalling service
November 2021 by Simon Kilshaw
My wife and I both made an appointment to open a joint account, but when we arrived at the branch the appointment had mysteriously been cancelled despite 3 members of staff agreeing we had made it. No offer was made to honour our appointment, just "book again" . We both work through the week so this is massively inconvenient. Absolutely terrible customer service from the branch, the manager should be ashamed
September 2021 by Alison Colquitt
Since being homebound through ill health, online banking here has been impossible however am able to bank online elsewhere! Curious
July 2021 by Veselin Neychev
Poor customer service. They don't like foreigners!
September 2020 by C L
Absolutely appalled my 78 year old mum took herself to town despite our efforts to keep her home (her memory doesn?t allow her to understand fully) was told that staff couldn?t pay her cheque in for her then refused to help her use the pay in machine because they may catch Covid19! Seriously educate your staff! Social distancing measures could easily have been maintained! They would be at more risk in Supermarkets! Absolutely disgusting!!
August 2019 by Dave Arnold
Staff always trying to make you use machines instead of dealing with people personally, website says open (I know its Bank Holiday) but isn't. It is easy to alter your hours to CLOSED.
February 2019 by Geoff Thorp
Typical big bank...for me it's a case of going in on a Saturday getting my money and leaving as quick as possible....never enough staff on duty...they showed me the new way to put a cheque into my account..the only problem was they put it in the wrong account...another annoying thing is when you finally get to a cash machine....it pays out all in £10 notes have they no £20 notes it is supposed to be a bank...Micky Mouse ð?
September 2018 by Lewis Tickle
Despite the slow moving and unholy queues, I can pick up change for work here without it being much hassle. The deposit machine conked out on me once but my notes get rejected because they always have folds on them so it's a fault on my part. Just occupy yourself with a book or something when you're in the queue because they are long.
September 2018 by Donna Atkinson
Been trying to contact on direct telephone number since 9am still not answering after 3 hours
July 2017 by Fair Reviews
Great service
January 2017 by Flavour Vapour
Great service
