March 2024 by Ant
Horrendous customer service. Was due to attend my property on Wednesday last week to measure carpet & flooring - never showed up. Multiple attempts to call them - no answer. Rang yesterday to ask why, lady was extremely apologetic and told me the fitter would call me straight away to re-arrange, guess what, didn?t even bother to call! This company clearly don?t need business to treat customers like that. I?d avoid at all costs.
December 2022 by Claire Dunkley
went into the shop to discuss flooring and arrange for someone to come and measure up. Never heard anything back so I have gone elsewhere. I really want to support local businesses but if they cant be bothered to follow up on business what is the point.
November 2022 by don lou
Forget to get your carpet from here measured for the job five days later I'm ringing to ask for the quote and was assured of a call back later that same day seven hours later still waiting business going somewhere else
November 2021 by Lowton55
Absolutly fantastic staff fantastic products the fitters are really good lads who actually go the extra mile very please with the price and the finished touch I would recommend J W carpets and flooring to any family or company in these pressing times
November 2021 by Mark Mather
Very helpful and friendly. Prices are very reasonable and will be having the whole house done. Will be recommending to all family and friends.
November 2021 by Claire Stevens (Claire)
Great selection of carpets and flooring. Staff couldn't be more helpful.
November 2020 by Ben gielty
Brilliant place
November 2020 by Derrick Wells
Go quality carpets
