October 2022 by Richard Slade
We have just sold our business and no longer require a card terminal. We have been with 'Merchant Rentals / Handepay' for over 5 years and when trying to cancel our contract are being told we will have to pay a further 8 months rental, as we did not give them 12 months advanced notice of the date our business would be sold according to their T+C? We no longer have a business and have no use for a card machine. This is the only company that has not cancelled a contract immediately without charge. Looks like many are experiencing the same issues with them. We have a good lawyer so will definitely be challenging this!
October 2021 by Carole Sefton
Further to my previous post Evo payments took their last payment and closed my account without sending me an invoice. When I tried to login but couldn't of course a pop up came offering me half price rental until the end of the year. They are actually making me pay 8 payments after I have retired and of course not using the terminal for 7 and a half months when I was forced to close on government instructions.
October 2018 by Joanne Nailis
Worked with this company for many years now, our customer love being able to pay by card, it's fast, cost effective and convenient for us and regular upgraded terminals which are simple to use make us happy with our choice
