December 2023 by kyle
We come to neros regularly for our coffee. Don't often buy food but sometimes we decide the cakes look too good and we get something. Coffee is very very nice and you can't moan at the cakes (although the prices for the cakes are a little on the higher side) service is always fantastic. Friendly staff and quick service. Pets also welcome which is really nice, but if you're not a dog lover then just know that there may be some here. I'm the middle of town centre so no parking at the actually coffee shop itself, but there is a multi-story just round the corner. Decent amount of seating, split between upstairs and downstairs and also outside.
December 2023 by Val Blackburn
Very friendly welcoming
September 2023 by Kyrie-dee Lyons
Staff were very friendly, service was quick and the hot chocolate was as delicious as ever! My absolute favourite hot chocolates, I won't buy hot chocolate from any other big named coffee shops because they always have a hint of coffee taste to them and I can't stand coffee.
August 2023 by Ann-Marie Honey
was a nice visit all staff were very friendly
July 2023 by Lesley O'Brien
Tried the pistachio oatmilk latte today, it was lovely. The staff are always so friendly. Well done ?
June 2023 by Andrew Gelhardt
Update. Went in on the 23/06/23 place was busy as usual but tables needed a clean and there was a dog sitting on a chair ( i am a dog lover/owner ) this should not be aloud.
June 2023 by Ali _hoochthepooch
Love this place. The staff are amazing, and the fact it's dog friendly makes it even better.
June 2023 by Sonia Thomas
I was served quickly even though there was a que had orange juice a egg sandwich and a blueberry cheesecake it was gorgeous
June 2023 by Lynne Monkman
Fab cafe. Wonderful staff and the best coffee ??
May 2023 by 293mandys
Been coming here for years,it's dramatically gone down hill now the place needs a good clean dirty cups left on tables.Floor and tables grubby.The staff very slow can wait upto 15 minutes for a cuppa even on slack days.
May 2023 by Mike Ridgeway
Probably the best all-round coffee shop in St Helens.Wheelchair accessibility: Wheelchair accessible entrance but the door is not automatic like at Costa down the road. May require help to get in.
May 2023 by Carole Moss
Lovely coffee.Been in some nero very dull and dark inside but this one is nice and bright
May 2023 by Carmen Mower
Very good staff very helpful ??
April 2023 by Gordon McCrae
Called in for my Americano this morning. Lovely friendly service from the Barista Emma ??
April 2023 by Lex 1
Great coffee, always friendly service and good atmosphere.