January 2025 by Gary Brownrigg
Always great drinks and friendly staff.
November 2024 by Hannah Powell
Love it so much, the staff are so lovely and friendly and the coffee is always great xx
September 2024 by Leah Caroline Smith
Really disappointing experience!
My server had a dog licking his hands. He did not wash his hands afterwards, brought me my food and when I mentioned to him that I would not eat it because his licked hands were on the plate, his response was " my hands are only touching the plate". At this point I was so surprised that he felt it was ok that he was giving me my food with dog slathered hands. I told him that it was not clean, that we don't know where the dog's mouth has been, and that I either wanted a refund or another sandwich. Eventually I received a refund as I'd lost my appetite. Are the employees here not taught about proper cleanliness and customer service? Very disappointing!!
July 2024 by Linda
Served by lovely lads Nick Tan and Edward Powell asked their names as really helpful it was just before they closed but still happy to help thank u great service nothing too much trouble.
July 2024 by John
Very nice coffee was good cafe on the tired side
May 2024 by Lukas Kubinec
Always nice & cosy
February 2024 by Tina Smith
Great staff lovely drink what let it down for me was the
December 2023 by kyle
We come to neros regularly for our coffee. Don't often buy food but sometimes we decide the cakes look too good and we get something. Coffee is very very nice and you can't moan at the cakes (although the prices for the cakes are a little on the higher side) service is always fantastic. Friendly staff and quick service. Pets also welcome which is really nice, but if you're not a dog lover then just know that there may be some here. I'm the middle of town centre so no parking at the actually coffee shop itself, but there is a multi-story just round the corner. Decent amount of seating, split between upstairs and downstairs and also outside.
December 2023 by Val Blackburn
Very friendly welcoming
September 2023 by Kyrie-dee Lyons
Staff were very friendly, service was quick and the hot chocolate was as delicious as ever! My absolute favourite hot chocolates, I won't buy hot chocolate from any other big named coffee shops because they always have a hint of coffee taste to them and I can't stand coffee.
August 2023 by Ann-Marie Honey
was a nice visit all staff were very friendly
July 2023 by Lesley O'Brien
Tried the pistachio oatmilk latte today, it was lovely. The staff are always so friendly. Well done ?
July 2023 by Chris Westcott
Favourite coffee house in St Helens ?
July 2023 by Sami Ahmed
Pretty good local.
July 2023 by Robbie Mcc
Great staff.
