September 2023 by PRATIK J. JASANI
Whenever I have needed help, the staff and the opticians there have always been helpful. They have always provided a good service as well and are always smiling. Excellent service!
April 2023 by Peter Mather
Superb service even with my mithering them they couldn't of been more helpful
February 2023 by Alison Cain
Have been using this branch for years , brilliant selection of glasses great staff and very thorough opticians and excellent care and very good on pricing lots of designer options too
January 2023 by Bob Lambert
Good service friendly staff but glasses are expensive
December 2022 by Judd Brown
I got glasses felt to strong new eye test an change of glasses couldn't do enough for me thanks
December 2022 by Charles Fabian
Been going for years, but didn?t go for nearly 4 years ? had all my tests and needed an upgrade. The lady spent nearly 45 minutes helping me pick a pair, and she ended up picking me a pair out id of never picked, but I loved them.Picked them up just a few days later, and they were a bit strong so they booked me in for a retest straight away. Had my retest picked the new glasses up and had a small headache still when wearing them for long periods. I felt terrible going back a 3rd time, but they couldn?t have done enough. The gentleman optician ended up going though lots of lenses to get them right. 3rd time lucky, they wear perfect!!! They changed both my normal glasses and sunglasses on 3 occasions at no extra charge. Brilliant customers service, Brilliant choice of glasses & great prices. Can not fault one bit, thank you everyone.
November 2022 by Patricia Woodward
Expensive and staff are a tad snotty
November 2022 by Angelo Trapasso
Great service as usual however they surpassed themselves to help my son who has developed a problem with his eye. Massive thank you for speedy reactions and getting us fastracked
November 2022 by diane thomas
Very polite. Comfortable premises with seating and was nice and cool as it was very hot outside. I had help in choosing my glasses and they said they were ready in a week but I got a call after 2 days and very happy with my 2 pairs they weren't cheap flimsy frames and got a lot of designer frames that I loved so very much I love them and overall 100% a happy customer ??. Xx
November 2022 by Colin Campbell
Customer service at the highest level for me. I went there for my diabetic eye test which included a routine eye test due to a cancellation. Rob the owner represents the best in his profession, his humour mixed in with the most informative eye test I've ever had was a great experience. The staff have to be complimented, very attentive in all areas, retail at its best.10/10
November 2021 by On the road again
10 years ago , I went to see the team in Millicans prescot as I couldn?t read number plate in front or house numbersIt turned out I have a type of blood cancer and just off the eye test we found the blood was clotting behind my eyes , Thankyou to the eye test and the fast action to the team I had treatment and I?m still here.Just goes to show how important the eye test is and how much knowledge the team knows .Thankyou for saving my life .
November 2021 by richie noon
Visited yesterday after years of custom. the prices are extremely high will not be visiting anymore in the future.Beware of the pandemic price Hike
November 2021 by Black Sea
Went there yesterday. Appo was 2:50 pm was going to be 10 min late. called and told I was running late and lady on the phone " If you are more then 10 min we wont see you !" Anyway no thank you and no please put the phone down. Came in I could see 2 middle ages ladies on the desk they both on the computer doing something. I went in seen by this lovely foreign Dr and I have been given eye drops which I did NOT know I had to pay usually I have certificate I dont pay for my prescription anyway ask this unhappy looking lady who never say please or thank you and never look at you face when you speak to told me finally these are not on the prescriptions.I will never use this branch again as I felt very uncomfortable whilst my visit. Hope manager does more customer service training and skills to the these member of staff.
November 2020 by Steve Hays
Brilliant Service Staff very friendly great choice would definitely recommend Ste
November 2020 by Helen Andrews (Elvira)
Great experience at Millican Opticians all staff very welcoming and very knowledgeable, very clean and tidy, wide range of frames and reasonable prices. Thanks to all for looking after me.
