October 2023 by Natalie M
Staff so unhelpful. Sent recorded signed for post from this post office with legal documents last week (25th) when checking the tracker it?s showing it hasn?t left this post office. I went in this morning and a ginger lad, who was working on the sweet till last week said there?s nothing they can do and sent me over to the sorting office across the road to check there as he said everything goes to them and they are only open till 10am, also spoke to the recipient (dvla) who hadn?t received it. Went back as the sorting office said it looks as though it?s still in the post office..so went back and an older woman then serving at the post office counter, with short grey hair, had heard me asking the lad earlier (was ready to just tell me the same) and all they could say was you will have to claim through Royal Mail. Wasn?t willing to check their office just in case this was misplaced or check the tracking numbers for me. Just sat there saying there is nothing they can do.. absolute awful customer services and I would never use this post office again. Not a care in the world even when I had said that I had licence, passport, birth certificate in parcel.. I had also enclosed a postal order in this parcel for £99 for vehicle tax which they had charged me £13 fee for too. I asked for a direct line so i could give to dvla and she said they don?t have one? Never known a post office to not have a phone number? please avoid this post office at all costs? quick enough to take your money then not interested when they lose your parcel.. they have now caused me such grief and cost in having to apply for a new licence, passport and birth certificate due to their incompetence and not even willing to help.
August 2023 by Greg Caird
Usual post office stuff with sweets papers etc. Very helpful staff.
August 2023 by Alan Simm
Staff so helpful and friendly
October 2022 by Charles Mcclean
Very good service could not ask for more.
July 2022 by Kevin Campbell
Sia licence renewal, 3 previous post offices failed for different reasons, the lady in this post office was amazing, very helpful. THANK YOU
March 2022 by The Con
Done my digital passport took about 5 mins very quick beats filling in forms or waiting in passport office
September 2019 by Stanley Kostrzewski
Staff are great in this Post Office. It's a Prescot Positive !
June 2018 by Ben Ryan
Great Service every time I go.
March 2013 by Steve Ky
When queues are long only 2 windows on when small q 4 tellers sitting there. Here again long q 2 windows open 1 just closed oh look now another one closed 9 in q 1 window open I want to complain about the service in this post office it's atrocious no people skills or consideration for customers I'm glad they are closing it down staff want sacking
