December 2023 by PRATIK J. JASANI
Item needed wasn't available but was informed that it is on order and that it could be in any day. But other than that, it's a good.
December 2023 by EJ Powell
Lovely shop. Staff always helpful.
August 2023 by The Realist
Always great stock, lovely staff and reasonable prices.
August 2023 by Amanda Hagan
Absolutely ? for fresh fruit and veg
February 2023 by Antony Mccarrick
Great staff great produce . Not cheap but not to exspensive .
January 2023 by Jane Stevenson
Love shopping here store always spotless staff are all so helpful and friendly nothing is ever to much food might be a little expensive but there are always good offers on
December 2022 by Vesu13
Delusions of Grandeur! These staff really do think they're a cut above the customers with their rude, snotty, arrogant demeanour. If you haven't had a shave that particular day, or you're not dressed in full formal attire, be prepared to get some pretty unpleasant, judgemental looks from them. Reality check ladies, you work in M&S Foodhall in Prescot...... not in Harrods Knightsbridge! Comical ?
November 2022 by Cynthia Foster
I have shopped regularly at this store.Today I went in using a crutch as I have recently had major surgery. I managed to use a trolley and just the 1 crutch around the store. My husband joined me just as I had finished my shopping. As there were queues at all the open tills I decided to use the self check out. I hadn't realised that these tills where now basket only. 6 items into my 8 item shop out a rather officious member of staff pointed that we shouldn't be there, "this is baskets only" she said. I asked did she want us to move and she no, not this time. I pointed out to her that I was struggling on crutches, which she ignored.After checking out I commented to her that flexibility could be used on occasions under exceptional circumstances. Again she chose to ignore this.This concludes my experience at M and S Prescot. I will not be shopping there again.
June 2022 by Jeanette Sinker
Fresh produce. Well stocked shelves. Never disappoints
February 2022 by Pauline Hirst
Shopped here today I used self service till, the member of staff who was around to assist, was not helpful at all, every time I needed an it seemed to be to much trouble for her, my 3 year old granddaughter she called her she, I walked away feeling annoyed, not a good experience at all.
July 2021 by Jack Arnett
Was able to easily pick up my online order at the back of the store. Clean and neat food store. Asking as you watch where people are you can socially distance easily and I couldn't see anyone except the odd staff member not wearing a mask.
July 2021 by Warwick Rudd
I arrived at this store with the sole purpose of buying a gimp mask and maybe some leather shackles but was very quickly let down by it's products. Not one piece bondage gear to be seen !!!! Sure it had lots of amazing food that I would highly recommend likecomforting cottage pie with root veg crush and personalized giant Collin the caterpillar cake but I feel outdone by the false advertising that it's name suggests. I will still give this shop 5 stars as the gastro pub food selection was out of this world and I was running low on kopi luwak coffee.
March 2021 by Marie Jolly
(I'm disabled and was on crutches) With 1 customer in front of me at the click and collect desk who was only ordering flowers and had started the transaction when I arrived, I was still stood there for atleast a min of 10 mins obviously in pain. The lady on the desk didnt even acknowledge me in the queue or even speak to the lady she was serving until she needed her to pay. She looked very confused for something which should have only taken minutes. No apology for keeping us both waiting. Maybe manners training when dealing with disabled customers. I was in obvious pain and even vocalise this by saying I couldn't lean on anything whilst waiting to alleviate my pain. Maybe a chair in the click and collect area would be a good ideal, especially as I noticed that most of the in store customers were elderly. If I was struggling to stand while waiting they definitely would.
January 2021 by Siobhan Burgess
Food is great as always, but i asked for wheelchair, there was only one, when i brought it to my mother in law, it had no foot plates! When i asked the staff for them they said they had been stolen! They might as well have removed the wheelchair all together as its pointless! Come on m&s Prescott come up with a better system so customers will return the wheelchair with essential bits attached. As my mother in law had to walk round and she's going through chemo, she was completely worn out at the end of her shopping!!!!
January 2020 by irwd irwd
Always has what you need to buy in there. However, there has been no toilet roll in the holders every time that I have been the toilet here. The toilets themselves are clean, though.