October 2023 by James Topping
Staff were very helpful and nothing was to much for them . Great service ?
August 2023 by Sylvia Gallagher
Fantastic staff that know there jobs
July 2023 by Mike Guy
Do not buy your foreign currency from this shop.You do not get a transaction print out and the rate you receive is far below the market rate of that day.We received 1.06 Euro to £1.The LIBOR rate that day was 1.16.Disgraceful
September 2022 by David Stoddern
Great service, warm and pleasant staff
July 2022 by Jayne McNally
One star is too much for this company! Disgusted at how they are treating my mum. She is 80 and just lost my dad after 63 years of marriage. She decided she wanted to go to Sardinia as this is a place they both loved to help with the grieving process. They sold her a holiday in treble quick time all smiles as the £900 plus shot out of her account. When she went in to do her booking in two weeks before, they told her it had been cancelled but reassured her that they were actioning a refund at that moment.Weeks on she still doesn?t have her money back and they can?t tell her when it will be back in her account. Mum is so upset and feels like she has used her and dad?s money wastefully! I?m fuming with this company, the after-sales (once they?ve whipped your money away) is non-exsistent! Their blasé attitude of it will happen whenever and there?s nothing they can do is appalling!Disgusted with Hay?s Travel is an understatement!
July 2022 by Matt Campbell
Friend books holiday through Hays. Despite paying for child free 4 star all inclusive, we're given grotty hotel (pictures are filthy), no food available, and not child free. Hayes customer service useless and refused any recourse. Blamed easyjet but took no responsibility and offered no refund or compensation.
April 2022 by Bertrand Poulengy
Helpful and professional staff.
April 2022 by Lee Banawich
Great service very helpful and friendly advice from Katie great at her job
January 2022 by christine mckeown
My husband and I had the misfortune of booking our holiday with themnin maghull They used their email address then told us to upload the tui app... No good to us because emails go to them directly at maghull Hayes travel !!!! Not my husband!!! They are closed because it's the new year we leave the UK on the 2nd!!!! They are closed until the 4th. Hopefully we can get our tickets at the airport don't book with Hayes magull ... the staff are very unhelpful
September 2021 by Stephen Ryder
Brilliant, kerry was fantastic and very helpful. Booked my holiday no problem. Best place to book a holiday around..
August 2021 by Paul Boyd
horrendous customer service would avoid at all cost rude bad mannered. won't be booking any holiday again with this company
November 2020 by Gina Westray
Hays travel took over from the Thomas Cook debacle. They were extremely unhelpful during this period unwilling to assist with a booked and paid holiday.
November 2020 by Paul Ankers
Very knowledgeable and helpful staff who will go the extra mile to help you get the holiday you are looking for at the price you can afford.
November 2020 by Swaggy Gamer
Staff are very helpful welcoming and friendly
November 2020 by Sheila Williams
Excellent very polite and helpful