December 2023 by JOHN
As other people have wrote / reived this sad excuse for a Bank branch - closed by 3pm so most / working people cannot use it - and when the ALWAYS SHORT-STAFFED place is open - THE COUNTER STAFF ARE RUDE, OVERBEARING, HAVE THE IDEA THEY CAN ORDER CUSTOMERS AROUND AND TREAT DISABLED PENSIONERS WITH CONTEMPT .... I AM AN DISABLED OAP WHO IS PARTIALLY SIGHTED WITH HEARING PROBLEMS [DEAFNESS], AND WHEN I TOLD THE CASHIER THAT: "I CAN NOT USE THE MACHINE TO PAY MONEY IN AS I CAN NOT SEE: THE WRITING / HOW TO USE IT"; "SHE INSISTED" ON COMING FROM BEHIND THE COUNTER [INSTEAD OF JUST PAYING THE MONEY IN HERSELF TO THE TILL RIGHT INFRONT OF HER] AND SHOWING ME HOW TO USE THE MACHINE --- EVEN THOUGH I COULD NOT SEE WHAT WAS ON THE MACHINES SCREEN - OR - HEAR THE INSTRUCTIONS SHE INSISTED ON GIVING ME --- ANOTHER CUSTOMER LEAVING THE BANK AND SEEING MY PLIGHT [THAT I WAS VERBALLY / OPENLY OBJECTING TO] SAID TO THE COUNTER STAFF MEMBER [THE INSTRUCTING SARGENT MAJOR] "THAT IS DISGUSTING" [IN RELATION TO HER BEHAVIOUR / DONINEERING DEMEANOUR AND WHAT SHE WAS MAKING ME GO THROUGH].
December 2023 by Dave Walsh
Unfortunately Halifax is following the same model as Barclays by refusing to offer a counter service. Even told me if I wanted to pay money into my account, I should use the post office. How is this providing a service to the customer?. Very disappointed.
August 2023 by barry durkin
How is the working person meant to use this bank ?? The hours are a joke
July 2023 by JohnClimber
Pathetic opening times.No wonder they are closing branches everywhere.
