April 2022 by Gold Eagle
The shop itself is quite lovely and usually has some unique items but the staff are quite a big problem and part of the reason why I avoid going in there. For a charity, the staff are very judgemental of the things you buy or donate, i bought a children's book in there that wasn't price marked, when the lady at the till asked another staff member how much it was the woman just laughed upon seeing the book. The young woman sat in the back is particularly nasty, often giving customers dirty looks whilst she sits on her phone. It makes the atmosphere of the shop very tense and it is not the place you want to be if you struggle with being out in public as the staff are in the mindset of thinking they are better than their customers possibly just because they volunteer to make themselves look good. It's disgraceful and you will always leave the shop with a cringeworthy memory and a filthy look from the staff.
April 2022 by Gold E
The shop itself is quite lovely and usually has some unique items but the staff are quite a big problem and part of the reason why I avoid going in there. For a charity, the staff are very judgemental of the things you buy or donate, i bought a children's book in there that wasn't price marked, when the lady at the till asked another staff member how much it was the woman just laughed upon seeing the book. The young woman sat in the back is particularly nasty, often giving customers dirty looks whilst she sits on her phone. It makes the atmosphere of the shop very tense and it is not the place you want to be if you struggle with being out in public as the staff are in the mindset of thinking they are better than their customers possibly just because they volunteer to make themselves look good. It's disgraceful and you will always leave the shop with a cringeworthy memory and a filthy look from the staff.
November 2021 by Sophie Herbert
Had the hard task of taking some of my nans un-worn, tagged items to this shop thinking I was doing a good thing. It took a lot for me to do, I'd been putting it off for a while. When I got there, I handed it over a lady who stood there judginingly looking at me saying she doesn't really want to take it as they were decorating for Christmas, but she will. I found this very insensitive and I think the staff here should be more understanding to the people giving them the things to keep their shop going. Won't return.
September 2020 by darren robinson
Excellent
