December 2023 by The Thornhill family The Thornhill family
Absolute brilliant work, fixed the clasp what the lace goes through on my walking boots as it has torn away from the leather. I tried everyone in Liverpool but nobody could fix them, luckily I was told to go see a man who gets called the dinosaur in Allerton Road. He has not only fixed them but to an amazing standard and what a lovely man.
November 2023 by Harry Blinkhorn
Excellent service
October 2023 by Marita Jones
My 3 year old son decided to wander in to Timpsons today after being curious about the shoemaker puppet in the window. I bought him a trophy which the staff engraved for him. The staff were absolutely lovely giving him all the time in the world to have a chat to him and when we went back to collect the trophy, they also had a "superstar in the making" badge ready for him and a packet of sweets. To say it made his day is an understatement and now all he keeps saying is he wants to go build shows when he is older. Thank you so much for making a little boy feel super special.
October 2023 by Rob
I went to get copies of several keys and found the assistant very helpful and knowledgeable.
September 2023 by Razzberry White
On the afternoon of Saturday 16th September 2023, I decided to go with a long-shot of visiting my nearby branch of Timpson to see if they could repair a problem that has lead to me throwing away perfectly good Nike Trainers in the past...This being the front middle tip section that curls up from the sole which is glued. Likely, due to the manner I walk and run this section often separates leading to them leaking due to a visible flap. The rest of the shoe or shoes are fine.I've tried all types of super glue that have never worked leading to numerous pairs being thrown out. Now, not every Nike has this issue yet it is often, I stick with the brand as they are more enjoyable than other brands.So, back to my review...I spoke with Chris Dougherty whom for a Trainee had a high - level of professionalism from his interaction with me to easily solving my issue using what was the correct bonding agent.These pair of Nike Trainers will have at least another 8 months frequent usage due to my decision to visit Timpson onAllerton Road (South Liverpool - Branch 568Z / 076)5 Star service indeed.Suggestion:Timpson as a company should look at how to get into the specific restoration and repair of Trainers as it would generate a huge amount of income and stop the unnecessary issue of disposal helping people's financial outgoings & the environment.
August 2023 by DazAltTheory
Lenny, a member of staff did repair work on a Leather Bag which happened to be the last present my Grandmother bought for my Mother. The damage to the Bag upset my Mother greatly yet the attention to detail that Lenny did was brilliant and uplifted my Mother.I paid for the repair as a Birthday Gift for my Mother, a few week ago.Many thanks, Lenny at the Allerton Road (South Liverpool) branch of Timpson for your outstanding Customer Service.
May 2023 by Bev Gullon
Excellent and speedy repair by the fellas on Allerton Road yesterday. Work is faultless and has saved me from having to buy expensive replacements. They?re always so helpful and a pleasure to deal with. Thanks lads
May 2023 by John Wood
Great service provided when cleaning a medal for my Dad.
March 2023 by Berta Maia
Lenny is always available to help me with my requests. Ever since we moved to Liverpool, 5 years ago, I know that I can rely on Lenny for keys, shoes, batteries for calculators and watches, even bag straps... Thank you so much
February 2023 by Matthew Buchanan
Staff member Lenny did an excellent job repairing my watch efficiently and offered friendly service. Recommended.
November 2022 by Paula Lever
Great service, beautiful engraving. A no fuss experience!
December 2021 by Ruth Bath
I took in my favourite old boots because the waterproofing had gone and my feet were getting wet. He cleaned, re-waterproofed and glued them for £15 within 24 hours. I am delighted with the excellent quality work. My boots look great. He was also a nice guy who communicated well. I highly recommend.
July 2021 by Katie Bish
Brilliant service. Just walked in wondering if I could leave my new Armani watch for strap adjustment but he took it and did it there. I was out within 8 minutes. Great service.
July 2021 by Jon Moger
Good service, just very expensive. £22 for watch battery replacement
July 2021 by Peter Flynn
Staff excellent, dealt with my problem very professionally