February 2024 by Jack Wintzer
Went in today to upgrade to an S24 Ultra and spoke to Shaun. He was very friendly and clearly valued me as a person and a customer. He was very polite and understood what it was I wanted, he made sure that I was happy with it and was extremely helpful. Top man Shaun!
January 2024 by Kahal p k
Awful store. Very bad customer service experience. Will never recommends to anyone. Try any other service but not this. Pathetic.!!
January 2024 by Ghazal Janani
Today one from staff ,he?s name is JAY was so rude and had we use Unti social behaviour he was so resist as well ,we just would call to police but manager solve our problem but very poor customer service rude staff and useless workers work there they are not helpful just their English is good doesn?t mean They are literate be careful of JAY he?s so dangerous
January 2024 by Fungai Nicole Chirombe
Love the phone I got.
June 2023 by ilias Al
Just we had a great customer service from Mike, well done MateThank you for your time, much appreciated!!!
May 2023 by ilias H.1980
Just we had a great customer service from Mike, well done MateThank you for your time, much appreciated!!!
May 2023 by andrew halliday
Very happy with my experience yesterday, think the Aussie woman?s name was Courtney usual in the Liverpool one store but glad she was there, very friendly, got me the best deal for what I wanted, full transparency throughout and made the process of switching from the old system to new very pleasant. Had a good laugh with her.
April 2023 by Kirsty Richardson
I was looking forward to my phone upgrade however the woman who was dealing with me wasn't very enthusiastic.I didn't feel confident she was providing me with the best deal for the next 2 years, and it came across like I was getting whatever the shop had left. Not sure if this is down to the store or external issues but I walked out and changed my provider.Contracts are getting more expensive for not the best phone, not sure what reasons they're trying to scam us all out of money but it's not sustainable.
April 2023 by robert thorpe
only wanted prices and some advice on my current phone as i was due for an upgrade from ee , was told to sit down as the store was busy and someone would be with me . waited nearly 15 minutes and when a member of staff interrogated me , they vanished for another 10 minutes to find prices and came back with 2 extra products i didnt need with silly monthly costs . i said no thanks but still needed advice and the lad didnt want to know ;went to the l1 store instead and they were brilliant and chatty and came out with a lower monthly bill compared to what i had with ee . if you like youre time wasted go to this store
April 2023 by Emma Johnson
Can't thank the lad enough jake I seen yesterday he took time to b very helpful I've with three for many yrs never really had n issue with them whether it be in store or phone regarding help with my account, I had my phone stolen on Fri with all my details on so went in store to try get a sim n a new phone he got my new phone up n working got the same phone number anyway long story but ye can't thank him enough for his help n time he put into helping me
April 2023 by Luxi ZG
Garbage mobile network. The service attitude is very poor. Be careful coming here. Misleading you into signing a phone contract.
April 2023 by James Cassidy
Experienced and helpful staff, pleasant experience all round I do a lot of business there.?
December 2022 by Mick Rogers
Just been in and the girl I think her name was Alicia was very helpful I would recommend this store to anyone in the area
December 2022 by Oscar van Paassen
Truly awful store, my partner was forced into signing a 24 month broadband contract when we wanted just to try it out, and when we returned it on the same date next month they pretended that we had to pay the full 2 years break fee to stop it. Also lied, saying that they had given her a copy of the contract (they didn't), we would have received a letter (none arrived) and an email with the details (they didn't have an email address), and that we had to ring customer service to fix it (who told us that the store was well within their power to), on top of generally being treated poorly (left in the store for 10+ minutes with no service). Looking in the reviews it seems this is a common practice for the staff here, which is pretty shocking that it is allowed to continue for so long. Never visiting again and you shouldn't either!
December 2022 by Wen Zzzz
This place is truely outrageous and real scam. I checked they're other people being cheated too. And the shop manager is evil in trying to put all the responsibility onto the customers. Curse this place, stay away
