February 2024 by Heather Carmichael
I was a little nervous because I have seen the mixed reviews but I had an emergency appointment after New year. I got seen to right away. I goy seen to by a woman dentist and her apprentice who where both lovely. The receptionist was also lovely. The dentist gave me an xray, treated my tooth and gave me a fill in. She did advise that my fill in was close to the nerve so it could be irritated easily, but over all I was happy with the service that I received from here.
February 2024 by stacie Mckie
My son Zane was seen by emergency today at this dentist the lady who done all the work was brilliant takes her times no rushing welcoming and he?s pain free now honestly if I could I?d have me and my children registered at your practice I would with out a doubt
November 2023 by Julie Sumner
Ive Just had 4 very old crowns replaced by Dr u Zein. I am absolutely delighted with them , they look so very natural. He is so caring about his patients and makes you feel at ease . Thankyou also to Michelle and all his team for all your kindness. I will definitely be back and would recommend you all to everyone. THANKYOU AGAIN X
August 2023 by Grayson Oliver
I?m not one to leave reviews, but I feel like I have to in this situation and I?d give zero stars if I could.I had an emergency dental appointment today at 10am due to wisdom tooth pain. When I got there, I was made to wait for a full hour before being seen, and patients who came after me and had later appointments were seen before me. This was frustrating but its whatever, my calendar was free today so I brushed it off.When I was called back, the nurse spoke to me and asked some general medical questions. She was lovely honestly, but the dentist I saw was absolutely horrible. I told him about my issues, and when he looked into my mouth he told me that it couldnt be my wisdom tooth because I had a cavity on the same side and it had to be that tooth that was causing issues. I have pain radiating from my wisdom tooth, it hurts to touch, it also has a cavity, its absolutely my wisdom tooth but he treated me like I was stupid and completely ignored my objections.So he worked on the other tooth, and drilled out half of it while HITTING MY NERVE only to fill it with a poorly fitted temporary filling which has left me in more pain than previously. His advice? ?get a dentist?.He provided no information on aftercare, didn?t tell me how long to avoid eating and drinking, how long the filling would last, just ?get a dentist? and ?you can leave now?.If you?re considering going to this dentist, I strongly advise you absolutely do not unless you want to be belittled and ignored. I now have to book a second emergency appointment to fix the actual issue and get the one he ?fixed? checked out because this dentist is completely incompetent.
July 2023 by Dilan Karwan
It?s a worst reception ever I?ll notice every one who goes there !!!!The lady at the reception act like Queen.I?m never go there again
June 2023 by Harper Bast
This dentist is amazing dr U Zein is so patient and gentle, he really does care about his patients
May 2023 by Louisa Preston
Rang in the afternoon, answered in about 2 minutes, obtained an emergency appointment for next morning, many thanks to receptionist for fitting me in. Saw Mr Zein again, very kind and gentle. Explained my options and was able to take my tooth out there and then as was in a lot of pain. Really great extraction, very quick. Would highly recommend Mr Zein.
February 2023 by stephen collier
Making an appointment by phone to this surgery is like trying to get through to our Prime Minister. Announcing that you are 2nd in in line - after 15 minutes it then announces you are now 5th in the queue and so and so on. All this and "The Can Can" continually blaring down your phone. One disgraceful set-up.
January 2023 by Eddie V
Terrible. Staff never answer the phone. Was first in the queue for over 20 minutes then was hung up on. My mum also tried for days, but no answer. Ended up going on person to find one receptionist sitting on her phone and the other on the PC, and saying they're too busy to answer the phone. Disgusting.
December 2022 by Ben San
The Staff at the reception does not know who works there. The Dr himself had to come to reception to grab me, after pleading with the receptionists for 5 minutes whether I am at the right address or not. Pathetic and unprofessional
October 2022 by Joanne Molloy
Absolutely disgusting practice unbelievable!!
October 2022 by Shirley Shackleton
They don't care about there patients being in pain..i was told after waiting for a appointment that I was double booked so I couldn't be seen.
October 2022 by Darcey Williams
Absolutely joke of a dentist, hung up on me 13 times. What is the point of being a dental surgery if your going to hang up on patients all the time?
October 2022 by lyns lyns
Can never get through and when you do the line goes dead,myself and my son have had our appointments cancelled since November and now another cancelled appointment just not good enough
October 2022 by Cheryl Brady
This has to be the worst dentist. My 7 year old has been waiting for a filling since January. Every time she gets an appointment they cancel it. You can't get through on the phone because they don't answer the phone. The girl actually told me that they try not to answer the phones. She said they are to busy because they have been closed for 2 years well that's a lie. When yiu go in the waiting room is always empty.
