April 2024 by Steven Howe-Bull
The building was lovely, the staff very nice. I ordered a hot board and crispy mushrooms to start. The mushrooms were very over fried and disappointing and the hot board was a mixture of fried food and nothing appetising. I felt a bit sick after all that fried food. My choice I know but nothing nutritional or fresh to eat made me yuk
April 2024 by Harley Green
Starters were unreal absolutely gorgeous. Waited over an hour for the mains which were okay but the atmosphere was lovely, made for a great date night vibe. Great music and
April 2024 by Iain Ashton
Great drinks and live music. Really nice cocktails done properly. Live music gave it a cool atmosphere we sat outside like a mini music festival with cocktails. Didn't have food and drinks weren't speedy because there done properly to order. Was great time. ?? ? ?
April 2024 by Sarah McMillan
The food was great, the garlic bread was amazing and no issues with the food.The atmosphere was nice, a singer outside which was a nice background not too close to inside so we could still hear each other speak.However the service was very slow and it felt like we'd been forgotten about.On arrival a drinks order was taken promptly and we received our cocktails (which were lovely) however once our food order had been taken a few other tables had arrived and the area had got buiser.Or food came out and there was no check backs on how the food was, then during our meal I had to ask someone on their way past for another drink which then took a while to come which was just a soft drink.We got that drink and once we finished our food all the plates were stacked neatly ready to be collected a server came past our table 3 times and each time went to a different table and cleared there's and not ours and never attempted to check or come back, about half an hour later no one had been back so I asked someone on their way past for dessert menus, they went away came back with no dessert menus cleared the table and left. Also when clearing the table I asked for a lemonade which never arrived and thankfully hadn't been added to the bill so clearly was forgotten about.They then gave another table across from us dessert menus but not us and kindly the couple gave us one of their menus.We then finally ordered dessert and that came and was lovely, however the same issue with the mains no one came to check our table or clear our table.So again when someone walked passed I asked for the bill they said they would send someone over, about 10 minutes went by and still no one came with the bill, so I asked a different person and they said they will send someone over. More time went by and still no bill, so I had to ask for a 3rd time for the bill.Thankfully someome came and the bill was all sorted and we left.We had 1 drink (well one of us had 2 drinks and one had 1 as the lemonade never showed up), mains and dessert and we were there for 3 and a half hours.There were others who were unhappy around us with the very slow service as we could hear tables next to us getting frustrated too. Most of the staff seem lovely but just disorganised no one really knew what they were doing what drinks were going to which table etc, and instead of being attentive some of the younger ones were stood around talking at times. It would have maybe worked a bit better if the staff had sections to run so they can give the attention to a specific section of customers and in turn better and faster service.I appreciate hospitality is hard, stressful and can get very busy, I work in hospitality myself as a chef and previous waitress experience too, so I know all about wait times and how manic it can get.However it has made us question whether to go back or not as the food was so good but with very slow service and not the right care and attention to customers I feel like we will try another location in the future instead of going back to that particular one to see how our experience differs.
April 2024 by Kimberley Redican
Service was great and the atmosphere was lovely. Unfortunately, the food was ok but we all expected it to taste a lot nicer considering the price of the meals. Out of 5 people I can't say anymore on the table loved their food.
April 2024 by Sarah James
Nice and light place. Was there early for our meal but seated us no problem. Ordered starters drink and main. Starter came out within 15 mins but drinks came 10 mins after. Then waited over an hour for our mains so ended up asking where they were and then they turned up 10 min after. Wasn?t particularly busy so disappointed with the wait.
March 2024 by aaron mcdonnell
Didn't have a booking waited bout 20m. Ordered food an drinks. Said our kids food come with our starters . Drink took ages, so under staffed..many tables had lots of mistakes overheard everything, so unprofessional., some staff had bit a bit attitude..then starters took enterity, was little portion and not piping hot underwhelmed. Kids Main never can with starters... Mains took way too long . In fairness had good taste but everything else spoilt it. We had no cutlery napkins and everything asked something took over 5mins. Better off getting up yourself getting it. The whole management of staff seemed bit joke and going up and down stairs didn't work. Downstairs looked more catered. Mistakes on orderes, chiefs shouting and complaining, some manager I dunno came apologising which was good to see and offering a drink on them. But was way over priced for quality of food and terrible service. This place needs small changes sorry big changes a d would be a gem. MORE STAFF AND BETTER organisation. Looking at past reviews it seems this establishment has the same reoccurring problems lack of staff bad service and probably an owner who doesn't give a ........ anymore!!!
March 2024 by Michelle Coglan
Lovely place to eat staff were great would highly
March 2024 by Rachel Iddon
Not the best experience, good stuff first Cocktails were amazing. End of the good stuff ? reduced menu due to Sunday dinner so what we'd planned to eat was not available, choose from the Sunday menu and waited about 20 minutes until we were told they had run out. Chose again, some of our food arrived, sat and waited, a bit more arrived, Sunday dinners arrived just the meat, veg arrived 10-15 minutes later.By this time we are an hour in, only had one drink as no staff around. When finished we flagged down staff, they cleared table asked for desert menu, still no more drink orders taken.Then we wait an hour, I then get stuck in the loo as there's no paper ? so we just give up. On duty manager was lovely, apologised and we were satisfied that we'd been listened to and validated. Unfortunately with so many amazing places to eat in the area we won't be back.
March 2024 by Danielle Robb
We celebrated my son?s 18th birthday, as a family and I was so pleased that we chose The Botanist, Liverpool One, for this very special occasion.We were given a table, in a private area of the restaurant, which was lovely. The food was excellent and very reasonably priced. The staff were great; so welcoming and accommodating.We will definitely be returning and I would certainly have no hesitation in recommending this restaurant to others, based on our personal experience.We had starters, main course, drinks and coffees etc (highly recommend the prawn skewers for main and calamari starter). We all had different options, which everybody really enjoyed.Parking: There are two multi-story car parks within the Liverpool One area, providing quick and easy access to the restaurant.
March 2024 by JAKI ONEILL
Spending a lovely day with my sister around the Albert Docks. Stopped in here for lunch, I think we where very lucky to grab a table as it was packed. We shared the mixed platter and had the pork belly kebab. The drinks food and service were top notch, highly recommend.
March 2024 by Frances Austin
The food was very disappointing. The food took a long time and the children?s food arrived a lot later. The cauliflower cheese was freezing cold and then when it came back out we had finished our food. The waiters couldn?t have been nice though and got me a free drink. The service was brilliant but slow!! When booking I was told there would be Prosecco for the Liverpool Half finishers and that wasn?t there which was a disappointment too.
March 2024 by Mike Auton
Celebrated my birthday here and was incredibly well looked after. Great service and amazing food!Vegetarian options: Great vegan options
March 2024 by Emma Rose Draper
The food here is AMAZING, the cocktails are the nicest and it's such a
March 2024 by Danielle Marouzet
Food was lovely but service was terrible! Bright wrong meal out and just left on our tanks so had no room to move, had to ask for the Mother?s Day cocktail for my mum then the girl pulled a face like we where really inconveniencing her by asking when we shouldn?t of needed to. Don?t be back in a hurry.
