December 2023 by Glintuu (biz)
Conveniently placed with friendly approachable staff from my experience.
July 2023 by Donna Williams
Had an appointment booked after hours (4pm) to open a trust account. This was booked over the phone. Arrived to no one answering the door. I kept knocking and finally someone come to the door and said I can't let you in because you don't bank with us the person who made the appointment made a mistake and to come back in opening hours. I received no phone call or email from the Kirby branch to let me know this although they were well aware of the appointment. Completely wasted my time. Very incompetent employees.
June 2023 by Liz Kellard
I went into the branch in Kirkby today not holding out much hope of solving a situation I had been dealing with but I was pleasantly surprised. Charlotte helped me to deal with the issue quickly and pleasantly. Thank you so much
January 2022 by Irene Halligan
I was so relieved when the lovely lady in my branch solved my problem ! It was efficient quick and friendly 20/10 ! Brilliant!!
September 2021 by K M
I've been a Santander customer for as long as I can remember and back to the Abbey National days!I love the way they've handled covid in here. The guys on the door - masks - cleanliness ??I've been in this branch many many times over the decades and I have never had one single problem at all. They were actually extremely helpful when my card was copied a few years ago and used for 1st class train journeys and another time when I had money stolen from my account by somebody I actually knew! Shocker.So, I had to go in lately to sort some stuff out and again they were spot on!The staff in here are super knowledgable about their financial products and are very freindly indeed.Absolutely no complaints here!
September 2020 by Norma Williams
Always had excellent service from all staff , very helpful and friendly.
September 2020 by Rickyc Smiths
Very busy but great service
September 2019 by Tracey Davidson
Staff where unhelpful and bad manners. When we got a new bank I wish we could of got new staff ð??¡ð??¡ð??¡ð??¡
July 2019 by Sarah Hardly
they have my money so 5 stars
July 2018 by D G
Always Helpful Staff. Always happy and welcoming!
November 2017 by Declan Guy
Always Helpful Staff. Always happy and welcoming!
February 2017 by mark grant
Good standard service
