February 2024 by Ester Martín Vicente
I was there a few days ago and Ruth was really helpful with everything I needed. Nice people and nice prices, so trust them to donate and/or buy.
September 2023 by Sian Woods (Made By Sian)
So myself and my partner went down to this charity shop to make 3 bags of donations. They took the stuff but told us ?in the future you need to make an appointment to donate stuff?. Honestly I thought she was joking at first; But seeing the reviews she clearly wasn?t. By the way no signs in the shop window or in the shop itself to tell people of this. They also refused clothing items we were donating. So ended up taking them to the charity shop next door and they seemed more happier then the miserable people in this shop.I felt that the staff in the shop who took the donations made us feel that our donation was more of a nuisance to them than a help. To be honest I won?t be donating anymore stuff to this charity shop as I feel it is very ungrateful for the donations.
July 2023 by Dave Bridson
Great service from friendly staff
March 2023 by Ian Richardson
Terrible customer service wanted to donate an item at the till completely ignored by staff member who went into the ins and outs of her hair do with another customer left the shop and donated elsewhere with the BHF shop won?t give there again to think what Roy Castle did in his day, he?d be mortified
March 2023 by Jackson Lamb
I donate at Roy Castle, Smithdown and have a Gift Aid card. On arriving to donate today I didn?t know about the phone appointment system as I hadn?t donated recently. I persuaded them to take 2 items and then was astounded to be told that the reason for the appointment system was that ?People keep dumping their stuff on us!? Which I think, from someone in a charity shop actually beggars belief! I am sure some of these staff (volunteers or not) have the attitude that they are doing the donating public a favour instead of the other way around!
March 2023 by Linda Clark
Very interesting shop wide range of goods and Very affordable staff are very welcome and helpful
March 2023 by Les Panther
Drove 5 miles to leave a substantial donation of goods, only to be told " have you made an appointment"Never again, will give any further donations to a charity that appreciates people going out of their way to help.
March 2023 by Angela Byrne
Great shop. Great sales. Friendly staff. Great prices. I love that shop, always seems to have just what I am looking for!!
March 2022 by Amber Garcia
Lovely staff, best for furniture and bric-a-brac
March 2021 by Michaela Kinsella
Great shop lovely staff very helpful very reasonable prices
March 2021 by Arthur Hendry
Long time visitor here always worth a look as stock changes a lot.
March 2018 by Steven Hughes
Useful shop with plenty of choice
March 2018 by Elane Bartley
Great for books and furniture with bric a brac, music and a few clothes thrown in for good measure.
March 2018 by Mary Rose
Brilliant local charity shop. Great choice of books and used magazines. Bric a brac. Small selection of clothes. Toys and Furniture items. Reasonable prices. Staff very friendly.
March 2017 by Craig Kuypers
Lovely charity shop. Found a few bargains. Books, furniture, games, dvd and video, clothes and bric-a-brac.
