January 2024 by jackie wordley
Brilliant service staff are always very helpful and welcoming
January 2024 by Thomas Griffiths
Never let me down, always quick and efficient with friendly service
December 2023 by Phil Roberts
Been with Rowland's about three years now get my prescription delivered on the whole been a great service many thanks
November 2023 by Mark Mulligan
Terrible service, poor advice, and rude.
September 2023 by Emiliee K
I have phones 26 times trying to get through. Still no joy. Pretty sure take the phone off the hook 15 mins before they close for lunch.Medication takes 10-12 days to come at times. One member of staff is so rude. So have to time it to get through to the nice one who likes to help.
August 2023 by Carl O'Keefe
A much better service to the public when needing certain brands of medication, unlike Cohens pharmacist in Marion Square.
April 2023 by Nat Crangle
Appalling service one member of staff spoke about a customer so rudely and when my friend was told she told them they were cheeky to be told to get out threatening customers vulnerable customers with disabilities laughing at them I will be contacting the local papers to have this staff member named & shamed I honestly cannot believe it.Edits******No I have spoken to the appropriate people to raise my concerns being provoked into a verbal altercation is not something your staff should be doing I will now seek some advice on discrimination as I was told this morning on the phone it?s not the first time I caused a problem so because I told my friend what was said whilst she was out of the shop I have caused it triggering ptsd from gaslighting abuse to not good Rowlands not goodEdits*** after telling me I am barred from rowlands in litherland and to collect my medical supplies what is essential I have I asked a friend to pop round they have basically returned a prescription after ordering it in and told my friend to take it elsewhere whilst basically throwing my child?s medicine at her for this my friend is now seeking advice for poor treatment seems it?s now turned into a discrimination case I really hope they learn a lesson from this to not treat people badly
March 2023 by rebecca Patient
Booked to have a flu jab on nhs site booked to go this pharmacy and then when I got there I was told they are no longer doing them, have none in and no longer flu season. Not acceptable should not be able to appointments for things they are not offering. I've had to wait until now to get because my father's dying looking after him.
February 2023 by stuartharding1
Always really busy and feels like sending 20mins just to pick up a prescription
December 2022 by Pat Gurney
Just want to say I hope the staff member who was subjected to vicious verbal abuse by a customer yesterday afternoon is ok. No one should ever be treated like that.
November 2022 by Denise Butler
One Rude member of staff. Who wasn't helpful. When husband ran out of blood pressure tablets. Attitude was you might get them Monday. Not good enough
August 2022 by Eighty Nine
When you are run down or ill and brain fog has you finding it difficult to think clearly its fantastic to have a trustworthy pharmacy team that communicates clearly and is efficient. If your brain isn't working or awake you can be sure of appropriate response. Really first class.
July 2022 by david phillips
Always very helpful polite and delivery service is excellent. There is much more help available at Rowlands you just need to ask the best pharmacy around.
July 2022 by Ethan Jzl
Very friendly service and swift, doesn?t take long, I had gave them the doctors prescribed note and waited in the queue for less trhan a minute and they called me over to get the medicine. Great service and efficient.
October 2021 by joyce red
I went to collect my prescription at 525pm to be told they didn't have it . I checked with my GP who informed me it had been sent over at 925 am in the morning the same day. Very poor service would not recommend using this chemist.