September 2025 by Ragheed trh
It's really frustrating, I've been trying to get my prescription for over 2 weeks.
First they said they don't have it in the system then they have it and just to get it done it's been now a week and each time I go there they ask me to back tomorrow.
And try to call .. good luck getting answer.
August 2025 by Karen Tomlin
I have found the staff very helpful and willing to help
June 2025 by Lee Lonsdale
Absolutely shocking. Every time I've been you are waiting forever. Even if they are serving 1 or 2 customers they dnt acknowledge you are there. Unfortunately its the only 1 close to me.
Today finished it of.
Went in and thought wow im the only 1 in here.
In pain and needing advice etc I ended up waiting for someone to help.
Finally a young girl came out I described clear as day light. She then proceeded to ask me the same questions I told her. 3 times over.
To which I had to rush out and home.
Young girl dressed not very professional i can only say and just didn't seem to care.
Like a Saturday girl from the 80s. Absolutely wrong on all accounts. Needs retraining
Service is shocking and need more experienced staff.
This isn't right and unfair the time taken.
Shocking and pathetic doesn't cut it.
Should be give a star 0
May 2025 by Jennifer Thornton
I've visited this pharmacy a few times recently and each time the staff have been exceptionally friendly, helpful, professional and efficient. I don't often leave reviews after visiting places, but felt it was worth recognising these staff for doing their job so well and treating the customers so kindly and respectfully.
April 2025 by Dave Wishart
Visited this business to return some unused medications. It's a nice clean store with very friendly staff
March 2025 by Earl Dunne
Always friendly and helpful. Lucky to have it on my doorstep
November 2024 by Martin Dowling
Excellent service and always willing to give help and advice when needed.
September 2024 by Siya Blaggan
Staff are lovely
May 2024 by Anthony Morrison
Attended pharmacy to pick a blood pressure monitor. Received great level of care from staff member (did not catch their name unfortunately to be able to give them direct praise/thanks) but personally felt they went above and beyond and that was greatly appreciated. Would like to place on record my thanks to this person, you?re a credit to yourself, your profession and Rowlands pharmacy. Thank you
May 2024 by Kevin Hogan
Pharmacy staff are professional kind and considerate and helpful
January 2024 by jackie wordley
Brilliant service staff are always very helpful and welcoming
January 2024 by Thomas Griffiths
Never let me down, always quick and efficient with friendly service
December 2023 by Phil Roberts
Been with Rowland's about three years now get my prescription delivered on the whole been a great service many thanks
November 2023 by Mark Mulligan
Terrible service, poor advice, and rude.
September 2023 by Emiliee K
I have phones 26 times trying to get through. Still no joy. Pretty sure take the phone off the hook 15 mins before they close for lunch.Medication takes 10-12 days to come at times. One member of staff is so rude. So have to time it to get through to the nice one who likes to help.
