November 2023 by Richard Owen
Sorry I wouldn't stay here again. Great location, but there's a funny smell (mix of damp, vomit and cleaning products) in reception area. Breakfast was poor and dry. Bacon tasted like the smell in reception. Some Premier Inns are really good but sadly not this one.
November 2023 by Hamza
Worst hotel i?ve ever stayed in.First floor has a very strong cigarette/cannabis smell.Rooms are not very clean.Wouldn?t recommend the location.Breakfast items were outdated.
October 2023 by Chonnan Choychod
The staff greeted us kindly and didn?t take long for our keys, has 4 floors and a decent view. Like other Premier Inn?s, everything was simple and pretty comfortable. Location is not far from restaurants and streets, overall is OK. ? 8.5/10
October 2023 by Wealth Isiakpere
Room was fantastic, Good value for money. Service was rubbish; restaurant staff making you loose appetite instead of having appetite ??.. location wasn?t that bad because you?ve access to CITY CENTER and nice restaurants and gyms but the back of the hotel itself is where junkies dine.Nearby activities: Pubs and Gyms close byFood & drinks: Tescos and nice restaurants near by
October 2023 by Shaun Black
Clean and quiet room. Lovely bathroom with bath and power shower. Secure entry to hotel after 10pm. Staff were welcoming, helpful and friendly. Tea and coffee were in plentiful supply. Great location for docks and city centre. Good selection of breakfast dishes. Will defo stay here again, hence all 5 stars from us.Nearby activities: We recommend the City Bus tours (3 to choose from) and Mersey Ferry. Anfield Stadium was a short journey by taxi and the tour is an excellent experience. City centre shopping is fantastic.Walkability: City centre and Liverpool docks are a few minutes walk away.Food & drinks: We ate relatively cheaply in some of the local pubs.
September 2023 by Hannah Owen
Me and my sister went here while we watched Russell Howard. The room was cozy, staff were friendly and helpful. The location was ideal, right in the centre and not far to walk to plenty of places and to the harbour.
September 2023 by Dave Chapman
Booked a room so I could enjoy a night out in Liverpool. The room was clean and the bed was comfy. Can't really comment (or complain) about anything else as I pretty much walked in and fell asleep. The staff on reception were great and very helpful. When I couldn't check in early as the room wasn't ready they happily put my bags in their locked baggage storage area. Would definitely stay there again as the central location is brilliant if you are out and about in Liverpool city centre.
August 2023 by Ant Parky
I have been living here for the past 4 weeks and will be here for the next 2. Unfortunately I don't get time to eat at breakfast or lunch but the food I have eaten in the evening has been spectacular. Each room I have been in is also clean and big (so far I have had 4 different rooms) all are at the same standard. The staff are very accomidating, friendly and approachable if you need anything. Defiantly recommend staying at this hotel if visiting Liverpool. I have been to others in the area, and they do not mach up to here. Big thumbs up from me.Rooms: Big rooms and all clean.Food & drinks: Food is fantastic the chef is amazing.
August 2023 by Ruairi Fallon
All staff were professional and pleasant to deal with.I didn't have a great night's sleep any night during my stay. Despite the windows being closed, thenoise from outside was still getting into my room. Please invest money in soundproofing the roomfrom what's going on outside. I'm unsure what the windows were, but they didn't look like triple glazed or quadruple-glazed windows. Maybe this could help fix this issue? The sink in my room was abit dirty. There was hair from a previous guest stuck in the sink, which was an unpleasant andunhygienic sight. The floor of the bath was very slippery. Please look into increasing the grip on thefloor with a mat. A grab rail on the wall would also be a welcome addition. It felt a bit unsafe, soplease address this. Regarding breakfast: I was expecting more options. I like bananas and thought itwas a pity I could not source one for my breakfast. I would have also preferred the hotel toaccommodate guests travelling early to the Open in Hoylake. A 6:30am breakfast was not earlyenough. The wifi that I paid extra money for was extremely disappointing. The signal was not strongenough, and I could not experience good enough speeds from my room.
August 2023 by Helen F
Room large and clean.Service great, superb team, thanks Matthew, Emma and John for making us so welcome. Brilliant steaks, cooked to perfection. Thanks Chef ?Good location for Liverpool City Centre.
August 2023 by Flyer17376338283
This is the second time we have stayed at this hotel. Staff are all very helpful and friendly, place is clean and tidy. Location is perfect. 10 minute walk from Lime St station, not far from all the night life, but quiet enough to sleep. We shall return again in the future.
August 2023 by woolford660
Very helpful staff and comfortable rooms. We paid for breakfast and evening meals and both were lovely. We had 2 children under 4 with us and we were able to pre-book our evening meals to be ready for 6pm which meant the children were not too tired to eat.
August 2023 by jsouthern58
Planned 2 night stay booked 3-4 weeks before stay. Traveled by car and made aware of parking prior to booking. On arrival parked on the NCP multi storey immediately opposite the hotel. Smooth check in and parking ticket validated to get the reduced parking rate £9 per 24 hrs. Helpful friendly staff at every level. Booked breakfast for both mornings which was plentiful (scrambled egg was awful and needs taking off unless ?real eggs? are used ?). We will defiantly be back again as the location was SPOT ON for 2 fun filled days and nights out. Lots of lively bars and restaurants just a short stroll away not forgetting the one and only Caven Club on Mathew Street
August 2023 by moismail3uk
Good overall, night staff in restaurant excellent but morning staff very poor all round service. Parking was excellent value and was less than a minute from hotel. Best access for area with all attractions.
August 2023 by Jeremy R
Rebecca was fantastic. On just her second day in the job, she checked us in, retrieved our stored bags, welcomed us to dinner, served us food and drinks, answered all our questions and without any apparent supervision. So full marks for great service.
