March 2024 by Kimberley Griffiths
I don't think this hotel is even open anymore because we have been ringing at different times for a whole week but nobody picks up the phone it just rings out.If this hotel is closed please amend your website as we have just wasted a whole week trying to get through to you!!
March 2024 by Janet Holmes
Heavenly many thanks we will visit for longer next
March 2024 by David Reay
Great location for Central Liverpool, but disappointing quality. No fridge, coffee machine, or even a shaver socket in the room. Iron was shared across the entire floor. Lack of fresh fruit juice at breakfast was also disappointing - instead they served dilute fruit squash. Really mediocre hotel experience.
March 2024 by Jeanette H
Room was spacious and clean, the only downside was we had no fridge. Location is very central to shops and restaurants and there's lots to see and do within walking distance.
March 2024 by Jhoevee Al Orioste
It was an awesome experience! Superb service! Friendly staffs! Clean room!
March 2024 by Eamon O Boyle
Very nice hotel.. excellent staff, room's clean and tidy.
March 2024 by win task
Great location right in middle of city heart. Plenty of eateries, bars, pubs, cafes, shopping places and central station around the hotel.Clean and fresh rooms as well as bath. Very quiet but good atmosphere. Very reasonable prices. I'm giving 4stars not 5stars because check in queue was longer than train. Three people were standing behind the counter and only one was serving. I was standing in middle of the queue and being served after 27mins, think about other people behind me. Hope management think about.
March 2024 by Richard Weir
Hotel is dirty & falling to bits!! But the reception staff are lovely!
March 2024 by Anthony Hyman
One of my favourite hotels in Liverpool, the restaurant team are simply superb. I have twice been served by Stavislad and both times the quality of the food and the service provided made the property feel 5* Excellent team and service! The chef also is exceptional. Perfect! Thanks
February 2024 by Paul Thompson
Hotel was good this was are 3rd time staying here and only thing let use down was staffing you could never find anyFood & drinks: Don't sell food until after 5pm and if you drop a glass they won't sell you anymore drink
February 2024 by Adam David
Sam is such a good man. My friend didn't have battery on his phone and just needed somewhere to charge it so he could get home. Everyone was turning us away, but Sam let us in to charge his phone and then continued to be a great host!!!!
February 2024 by Janet Hopley
clean pleasant atmosphereRooms: the room clean and tidy cosy and warmSafety: safety firstWalkability: can walk aboutFood & drinks: food ok drinks ok
February 2024 by Wojciech Ksit
Clean, nice service. I
February 2024 by Gus Flannagan
Good central location. The bed in our room was so creaky it would have been quite obvious to anyone in the adjacent rooms what we were up to (not that we cared). The room was very hot and stuffy but the receptionist was able to switch on our air con after we mentioned it. We'd never have got a good night's sleep without it. Breakfast was great.
February 2024 by Barry McDonnell
Walkability: Right in the heart of the city.
