November 2023 by kashyap prena
Very Helpful staff
May 2023 by steph Cully
Helpful, friendly staff and an efficient service
February 2023 by Alan Stanway
Small counter within a general store, but very helpful staff
May 2022 by Fraser Brooke
AVOID THIS POST OFFICE!I've only given this post office 1 star as 0 isn't an option. Firstly, the staff in here are beyond rude, the girl taking my parcel was just on the phone without having any regard for my instructions. When she did decide to speak to me she mumbled her words so I couldn't understand a word she was saying. Secondly, I'm almost certain they charged me the incorrect amount how can a small parcel cost £11 to be sent first class. I honestly wish I was lying, how can a business operate like this?!? Having checked the other reviews out it seems like other people have experienced similar problems. Very rarely do I get annoyed by poor customer service however this was just ridiculous. I said to the young girl I'd like to send it second class instead then, but she just kept saying I'd agreed to send it first class. We must have gone back and fourth for about 2 minutes before I just told her to take the stickers off the parcel and give it me back. I post things regularly and know the pricing structure.I'm genuinely not the type of person to write things like this about businesses and I often just let things slide as I'm not that bothered but this was genuinely shocking! Avoid this place and go to the other post office on smithdown.
April 2022 by Claire Bradley
Avoid this post office very bad staff got told I could not send my parcel 2nd class and charged me more than should have been this post office should be avoided staff need retraining no customer skills go to the other post office on smithdown I see Iam not only customer to have had bad experience AVOID IT
February 2022 by Hannah Anderson
Avoid this one, go to the one further up Smith down! Went in to buy an envelope and send a parcel, got ping ponged round the shop between the two tills, staff watched me buy the envelope, write the address only to be told (after again, traipsing round the shop) that it was closed. This was at 13:08- the last collection time for this post office is 15:00!! Shockingly unhelpful.
October 2019 by Jan Longston
Claims to be open until 9pm. Actually I think this is a fake post office. Rude personnel, closed always before 5pm.
September 2019 by Francesca Black
The rudest most unhelpful people in the whole of Liverpool. If they can avoid to work they will. Terrible service across the board
December 2018 by Direct Poetry
useless nasty ppl whose job is to be offended. and oh, they have plenty of resons...
October 2018 by József Siklósi
I`ve been there on 10.09.2018 around at 7pm when I wanted to buy an envelopment and I asked about the Opening Time. The seller told me: they will open today till.19:30. And I was in hurry back to give up my important letter and I mentioned for him google`s states this post office ,,open till 9PM,, ,he just looked at me surprising. Otherwise he was very kind with me:-)
October 2018 by Edd BArley
Poor service re: Click and collect. Avoid this one. Probably great for stamps.
August 2018 by Bhavin Prajapati
Helping staff
August 2018 by Rawad LAYOUS
closes 17:30 and not 21.
September 2017 by Szilvia Fazekas
This is the worst post office I've ever used. I tried to post 3-4 times but they always send my parcel a higher price than I wanted.
July 2017 by raj padakanti
These branch is under new management now and there doing good opening the postoffice from 7am to 11pm weekdays and Saturday half day and good and fast service
