September 2025 by Crystal Frost
Charming place with exciting menu options.!!!!!!!!
September 2025 by Storm Shroud
Each ingredient had its moment to shine.!!!!!!
September 2025 by Sandra Mather
Absolutely amazing! The food is so tasty and the staff are exceptional? so friendly, informative and explained each course perfectly to suit our tastes. Definitely recommend and will be returning again very soon! Thank you for making it a wonderful lunch experience for us all xx
September 2025 by 76543212019
The service was excellent, with plenty of seating and spacious surroundings. The location is highly convenient, being close to the city center and easy to find, which makes it an ideal choice for visitors.\n\nI ordered the chicken Pho, which was served with a generous side of fresh vegetables and chili that could be added to the soup for extra flavor. The broth was light yet flavorful, and I enjoyed it so much that I finished every last drop.
September 2025 by Matt Driving Instructor Porteus
We came to the restaurant for the first time to celebrate our daughter's birthday. We were impressed with the vegetarian and gluten-free options and all thoroughly enjoyed the meal. The service was friendly and we'll definitely return and would certainly recommend.
September 2025 by Lydia Chong
Centrally located at city center, nice atmosphere and very good service. The noodle in the pho we ordered is not as soft as it should be, the waitress kindly offer to redo it and explain it?s probably due to the noodle not stay long enough in the hot broth.
The broth is if high quality and consistent with other branch all over UK. A nice and fish place to hangout with friends and family.
Worth to mention that it?s pet friendly, not only our dog is able to get in, he also get a big pot of water !
September 2025 by Chad Magee
Unfortunately did not get a chance to experience any of the above. Made a booking in advance, arrived and it was closed with no sign up or prior notification. No email stating closed for whatever reason, massive put off and terrible service.
September 2025 by dawid starczewski
Great soup! Really enjoyed it!
August 2025 by GemmaH41
We got back from Vietnam a week ago so came here to cheer us up! The food was stunning, so authentic and they even had Saigon and Hanoi beer. I would definitely recommend the pancakes, we got them as a starter along with the vegetable spring rolls, both tasted the exact same as when we?d had them in Vietnam. The service from Maddy and Jess was brilliant, thank you so much! We?ll definitely be back ?
August 2025 by lorrainedK2139YB
Menu is nearly all gluten free & plenty of choices on separate menu for other allergens (dairy, mollusc etc)\nService by Owen was superb, fully aware of allergy issues & staff were attentive without being overly intrusive.\nFood was excellent, lovely evening, will be back
August 2025 by kjbarnes11
First time for my partner and I visiting Pho on castle street and first time having Vietnamese food. Was shocked to see a restaurant catering for vegans and vegetarians with lots of options and alternatives with amazing flavours. I had the spicy green with ?this isn?t chicken? recommended to me by the waitress, I was unsure on how spicy it would be, the waitress went to the kitchen and kindly got me a small bowl of broth to taste before ordering. Food, atmosphere and staff were exceptional. We?ve been back since a couple more times and this is the standard of this restaurant.
August 2025 by Cookiewookie69
2 of us had never tried Vietnamese food before & we were not disappointed, the pork spring rolls were lovely but the star of the show was by far the spicy chicken curry (waiter recommended) perfect amount of heat and packed with chicken & veg, absolutely divine. Deffo be trying more Vietnamese food. Delicious food, and excellent knowledgeable staff
August 2025 by Ilham Asgarli
Service was very bad, the guy was not approachable at all. I can understand how busy it can get but it doesn?t give any right to waiters to talk to customers in a bad manner.
August 2025 by Richie Foy
Reservation made for 7 people only to be offered a table for 6 people. Asked if chair could be placed at end of table, only to be refused by manager due to H&S issues. Was offered two tables 4 on 1 and 3 on the other. Asked if tables be joined again refused by managers, tables could have easily been joined together. Subsequently our evening was stiffled by the behest of the manager.
This led to a mixup in the order resulting in a table being served all starters and others missing out on the 2nd table, causing delays and frustrations in recieving food. Food was good and tasty but not being able to sit as a group ruined a nice evening. A service charge was added to our bill of 12% was added, however it was felt that this wasn't warranted and thus declined. Primarily due to management inflexibility of accomodating 7 people. and subsequently staff being penalised.
Management needs to wake up and cater for customers wishes instead of being inflexible and unreasonable. The overall experience was disappointing.
August 2025 by Anisha Bullock
Food was delicious - shame it the service was poor! We ate at Pho yesterday and we got seated instantly. The restaurant wasn?t too busy and there was about 4/5/6 people front of house. The guy brought our menus over, but nobody took an order for around 15 minutes, even though the staff were stood around chatting or waiting for the phone to ring so they could pick it up. This was quite annoying as we both knew what we wanted already. Food came quick and it was so yummy! However, we did have to ask for some more water a few times, and I appreciate that it was getting busier when we asked. We did take it up to the counter so we could just take it back to the table ourselves but then it eventually got brought over. Also had to ask for the bill multiple (3) times, took around 15 minutes for that to come from when we first asked. Went up to counter to pay and told it would be brought over.
The staff were friendly and had good attitudes but the overall service was slow, and the restaurant wasn?t packed. I do believe the bold street restaurant is better.
