March 2024 by Simon Macrae
Its alright
January 2024 by Aboli Joshi
I had gone to Metro bank for an issue with my card. It was taken care of by Chris. He was very polite, friendly and helped me very efficiently. He fixed the problem very quickly. No queuing at all when I visited and I was seen promptly. A wonderful customer service indeed. ? ?
January 2024 by Minning Xiang (SupperDog)
Always long waiting to view the safe deposit box. At least an hour waiting every time. Avoid and use other provider.
January 2024 by F L
After unsuccessfully trying to open a savings account online, I visited the Paradise St branch in person. Was taken care of by Kit, who opened my account and got everything setup for me in a timely manner.
October 2023 by Silke Bower
Staff ordering members of the public to not take photos of the bank from a public place. It would be great if staff could be educated on photography laws.
September 2023 by Carl Middleton
Do not give appointments????
June 2023 by Stefano Delgado
Very clean and tidy. Also there is a customer toilet inside which is brilliant as many banks dont have this... toilet was also very clean and tidy. Great customer service too
May 2023 by Kate T
I thought the process would be much easier to open a child?s account than waiting for an additional phone call in the week for further checks tortoise speed application such a shame complete waste of time!
April 2023 by Thomas Hurley
This has got to be the most shocking of banks when it comes to customer services they don?t give any allowance for people being physically disabled and unable to get to a branch.
March 2023 by Miguel Chacon
Nice experience, no queue at all
November 2022 by JustFitz JustFunk
Best bank I have ever visited
November 2022 by PAUL GOVERD
Great customer service
November 2022 by LIVE WORK
Staff very scare and poor . A lady manager who is there should change the job. in bank we need a good staff for customers.
November 2022 by Michael Taylor
Metro Bank customer service sucksWait ages on the phoneConstantly blocked my cardTheir app went down for 4 days
November 2022 by mike burley
Friendly and very helpful staff same day card replacement ?
