November 2023 by Hannah Mattson
I had the tailor made treatment today by Jack and it was FANTASTIC! He calmly walked me through what was going to happen, what he was going to use and the reasons why which relaxed me straight away as it was my first massage. He gave me control of what was happening from the temperature of the bed, the volume of the music to if there was too much pressure in the massage. This made me feel at ease. I didn't need to change anything as you can tell how professional the staff are and everything was perfect. Jack got rid of a lot of knots in my back and I came out feeling much better. To end, I was given a hot drink, a biscuit and got to keep the massage bar used. I will definitely be coming back for another treatment and want to say a massive thank you to Jack. You were brilliant ??
November 2023 by Rhianna Williamson
I always enjoy my spa treatments at Liverpool. Today I had the comforter treatment and it was so relaxing, my therapist was so kind and went the extra mile for me and my mother in law. I almost fell asleep about 3 times during it was so relaxing, and the soundtrack was so fun I added it to my Spotify playlist. Can still feel the effects of the treatment after a long day of shopping. 1000/10
November 2023 by Heather Brook
I had the most amazing experience today at the Lush Spa ?I took my partner and we both had the synaesthesia treatment.HIGHLY RECOMMEND. I was sent to absolute heaven. Such a unique experience and worth every penny ? My partner had no expectations or understanding really of what the treatment was about and he said it was amazing.Thank you for a beautiful treatment ?
October 2023 by Jennifer Riley
I had 'The Comforter' massage. It was so relaxing, I fell asleep! My skins feels so soft after. As soon as you step through the door at the Spa, you enter a whole experience - an explanation before your treatment, and a chance to sit and come back round after your treatment in the relaxing lounge. I would highly recommend visiting the spa for yourself, or buy a treatment for a loved one!
October 2023 by Alyssa Johnson-Walters
This store is huge! Everyone was so sweet and I got a store tour by a lovely lady and she even got me in for a spa tour. I definitely recommend having a list of what you need before coming in because I went blank as I was shopping cause there was so many goodies! Everyone was so sweet.
September 2023 by Jessica Spencer
We had my sisters hen party here a couple weeks ago and had the most amazing experience! All the staff were so lovely and welcoming, the set up was so beautiful, you could see how much effort everyone had put in to making it the most amazing day for us all. We had mini treatments, a quiz, food, drink and made our own bath bombs. Their communication leading up to the event was also fantastic, so helpful answering all my questions. Can't wait to go again!
September 2023 by Amy Steventon
Went for a comforter massage for my birthday and it was amazing! The staff were so lovely, kind and helpful. Sometimes I can feel a bit self conscious because of my weight but they were nothing but sweet and didn?t make me feel self conscious at all. Thank you so much, you?ve made my birthday extra special.
September 2023 by Rhianna Thomas
An absolutely amazing experience. I had the Good Hour and it was brilliant from start to finish. You get to choose your massage butter and then you are taken on a 70 min journey of music and smells all to sea chanty music. It really was one of the fest full body massages I have ever had. You then get a drink in the gorgeous sitting area to finish. Cannot recommend enough!
August 2023 by Jerim Kim
I had my first Lush spa experience at the Liverpool store with Kirsty and Lisa. They are friendly, dedicated, and helpful throughout the session. Therapy rooms were comfortable, and in a perfect mood, and the massage was dreamy, peaceful. Already looking forward to coming back for another session. Thank you Liverpool Lush Spa team!
August 2023 by Victoria Leyshon
Amazing experience! I had the Comforter and didn?t know what to expect. The atmosphere was incredible, walking into the room you?re met with starlight and the best soundtrack. The treatment itself was pure heaven. A deep scrub followed by a warming oil massage. My therapist Brit was incredible. She made feel so at ease and gave me one of the best massages I?ve had in years. I drifted off quite a few times in the treatment, sooo relaxing. The cocktail at the end was just the icing on the cake and tasted incredible. I?ll definitely be back. Best treatment I?ve had in Liverpool, much better than any of the hotel spas. Thank you ??
July 2023 by A K E
The staff go the extra mile to ensure every visit is pleasurable. The welcome you get is superb. A mix of relaxation and a mood boost.Such a diverse mix of wonderful people ready to welcome, assist or chat.Visiting Lush, wether it's the spa or to browse and shop is a therapy in itself.The products and treatments are unique and the staff at Liverpool are worth their weight in gold.
July 2023 by Jamie Yates
Thanks so very much to all staff today at Liverpool Lush who made my daughter Enid so welcome and comfortable, Jazz who gave her a lovely makeover, advice and tips, the incredibly kind gift of a SpongeBob bath bomb and an all round perfect customer service experience from start to finish. My mum can?t wait to come for her spa treatment soon. We?ll be back asap. Thank you!!! Xxx
July 2023 by Malgorzata White
love the spa set up. My hair detangled treatment was great. Will be back for some more relaxing time.Strongly recommend
July 2023 by Lisa Richardson
I visited the Shampoo bar today, booked online which was really simple. Staff really friendly and helpful , even got started early. My hairdresser was attentive to what I wanted out of the appointment, really listened to my haircare needs and selected products for me with this in mind. The shampoo and condition itself was amazing, really comfortable beds and a deep and relaxing scalp massage during the shampoo. I opted to have the styling at the end, but you can use the equipment to self style if you prefer. I was very impressed and pleased with the finished styling, again this was down to the stylist listening to what I wanted. There was great attention to detail and I never felt rushed. An added bonus was getting to take my shampoo bar home with me! Thanks Lush Liverpool, this was a real treat! Just a shame I could not seem to leave this review under the Shampoo bar listing (but I expect that might be user error).
May 2023 by Bex Baker
I visited with my 4 year old last month and had a brilliant time. A lovely staff member called Josh came over and offered to test some bath bombs with us. My son was absolutely made up and had a brilliant time splashing around and making a mess. Josh then gave us a tour of the party area (definitely going to book one, it's so good) and the spa (same) and a freebie when we were paying for our bath bombs. It was the loveliest experience we've ever had in a shop, we felt really special - and Sully had a week of the most colourful and fragrant baths ever! So thank you Lush and especially Josh for such an unexpected treat ?
