March 2024 by Hugh Jones
Money making MOTs! Don?t get yours done here.
March 2024 by mm m
Used them for over 8 years never been disappointed
November 2023 by Jamie Brady
First impressions great, good customer facing staff. Vehicles been handed back with 3 faults, ABS, traction control and hill start disabled. Cleared the fault and said it?s fine. Faults come back and customer centre and Speke centre haven?t responded to the 6 calls and 3 voicemails I?ve left.
November 2023 by Rahul Joseph
The staff was very nice. Went for RAC health check. Filled my brake fluid at no cost.
October 2023 by Nicola
Fabulous garage and would 100% use again! Car was booked in quickly after another garage let me down, the y were friendly and accommodating. Will definitely use here again as they?re super reliable, also recommended to family members. Thank you ?Service: Auto brake replacement
October 2023 by michele fresneda
great super efficient service. Booked MOT through the AA website. clear communication and was able to change the appointment to another day as I made a mistake at booking. arrived there and it's a big garage clean and professional. currently waiting for the MOT check to finish in the lovely cafe/restaurant next door with very fast Wi-Fi and great costumer service (plus great little English breakfast)Service: General repairs & maintenance
September 2023 by Follow Your Dreams
I've been a customer for ten years but when I got my MOT and a small repair fixed (it took four hours because they didn't have the part when I had booked two weeks earlier), I was told it was £190 but I was quoted by the same guy £110. I questioned it and they said it was an error on their part. Fast forward to yesterday and I went to the Speke garage as my water tank had a severe leak. The guy at reception opened the bonnet, took a quick look and said I needed a new water tank. He quoted £205. I went to another garage and they looked my car properly for over 45 minutes, explained in great detail it was not the tank but something linked to the water tank. They fixed it for £60!!!! I said In and Out also told me I needed a new exhaust but the mechanic took a look and said it just needs welding, no need for great expense. As a female driver, I had always trusted In and Out but after the last two experiences, they have lost a loyal customer because I don't like being ripped off. I don't trust this company-BEWARE!
September 2023 by Piotr Stasiak
Lack of professionalism. They lie to customers that they are waiting for repair authorization from the warranty company. Direct contact with the warranty company who informs me that they did not receive the authorization request. Customer service guy completely ignoring customer information and requests. I definitely do not recommend it
August 2023 by eurico roberto
Outstanding. I had a free car health check from the RAC, and although I don't live in the area it was well worth the journey. I'm usually a bit anxious about bringing my car to a new garage as I've experienced a lot of racism from local mechanics who also try to rip me off. I really want to thank Paul the manager, for his 1st class customer service. He was welcoming, polite, and professional, and I could not ask for more.Service: Vehicle Inspection
August 2023 by JAN SOUL
Excellent service. Very efficient and staff very friendly. First time I have used them and will be returning especially as they recognise blue light card NHS discount as well. Thank youService: General repairs & maintenance
August 2023 by Paul Jackson
Needed Brake Pads replaced and due to work commitments was struggling with availability with every garage/mechanic fully booked up with appointments at least 4-5 days down the line. Explained this to Joe and although they were fully booked up he managed to squeeze me in the same day. Joe ordered parts same day and they arrived within the hour and the job was done within the hour. Excellent job and excellent customer service from Joe. Highly recommend. Thanks again.Service: General repairs & maintenance
August 2023 by Laura Davies
One quick phone call and I was booked in the next day. Seen super quick and the car was ready to go in 90 minutes with new break discs and pads at such a reasonable cost. Great service and will use again!Service: General repairs & maintenance
August 2023 by Gemma Leader
Amazing service as always from In ?n Out. Booked an appointment for the same week I enquired and all work was carried out within a few hours, very quickly considering how much I had booked in for! Thank you to everyone there and to Joe for booking me in and sorting my service out on the day!Services: Auto brake repair
August 2023 by Lisa Moran
Amazing service from the people at in ?n out. They fixed the broken drive shaft on my car for a brilliant price - and super quickly in time for me to take my young daughter out on her birthday. Thanks so much to them all and especially Joe who made it all possible.
July 2023 by paul allsopp
Made an appointment for rac warranty. On arrival I was told they wouldn?t fix it anyway, as it was a diesel. So apparently now, RAC approve garages that refuse work based on fuel type. Cancelled the appointment there and then as they said they?d basically be diagnosing a fault they wouldn?t repair
