December 2023 by Marion O'Connor
I needed a couple of jabs and this was the only place that offered both at the same time. It was easy to book an appointment online with a range of convenient times. When I arrived the staff were very polite and made me feel comfortable with seats available. I was also made to feel comfortable when I had the jabs, as I am a bit scared of needles, but the pharmacist, Greg, was really reassuring and gave me all the necessary information to make me feel at ease and know I was in safe hands. In future this will be my go-to pharmacist.
July 2023 by Irena Janovska
Very terrible service. I will change the pharmacy thanks to them.My son has to receive very important medicines from birth. We always have to wait 2 weeks at the pharmacy every month before they mix our medicines, sometimes it took so long that we had to call the Secretary at Alder hey. We waited almost a month for Christmas, I was speechless. We call the pharmacy to see if they already have it, and the people in the pharmacy were confused because they didn't get a prescription from the GP at all, We waited unnecessarily for 2 weeks and we have to call Alder Hey again. (but it is a long way for us to travel and it takes time). Alder Hey only takes few hours normally or 1 day to sort out some medication.
October 2022 by Shirley Peacock
When I first started using the Hunts Cross Pharmacy it was chaotic, disorganised and there was a total lack of communication between staff with a different Pharmacist practically every time I went. I have weekly blister packs and would often go to collect it to be told it hadn't been ordered or wasn't ready etc. This would cause me so much anxiety and stress which was totally unnecessary. I have to say that since the current Pharmacist (Majid) has taken over the service has greatly improved. My blister packs are ordered by them weekly and ready for me every time I go in. The staff are always professional, helpful and friendly and nothing is ever too much trouble. They work really well as a team and all seem to know what each other is doing. I'd been struggling with my mental health recently which the Pharmacist picked up on when I went to collect my meds. He took time out (even though they were busy) to check I was ok. You don't get that personal touch in Asda or Boots!! I would definitely recommend Hunts Cross Pharmacy 100%.
October 2022 by Adrian Wilkinson
Very poor amount of stock, was informed by pharmacist that the medication dose I was after was not really effective, a waste of money and that I should try Asda! I told him the pain I was in makes the medication worth every penny and went to Co-op and purchased what I needed. Will not use this chemist again.
October 2022 by Sandra Patterson
Very rude & intolerant pharmacist? a little more empathy would be welcome!
