January 2024 by Christine Dunne
Sophie may was brillant, very helpful and kind, very generous with her time towards me, a lovley person.
December 2023 by Billy Wilson
Hi we were seen by Evie in your Liverpool one store on the 27/12/2023 and she could not of done anymore to help us with our choices for wedding rings. She was polite and understanding and a credit to yourselves
December 2023 by BOB K
Evie at the store has been very helpful. I didn't know what to buy for my wife but she made the process of choosing the best gift easy. Thank you very much
December 2023 by Abi Hewson
Tom was lovely. Knowledgeable of the products i was buying and clearly has a lovely for jewellery and we had a nice chat about his Vivienne Westwood pendant. Whst a great asset to your team. Such a lovely young man
December 2023 by Sophie Canter
Got my 3rd earlobe piercing today was able to walk in and get it done straight away without having to book an appointment which I was pleased about.Liv did my piercing she was lovely,very professional, giving me lots of great advice and tips.
December 2023 by Andrea edwards
Got my piercings with Sophie-May today, she was really friendly and made me feel at ease . I love my piercings and will be coming back for more , thank you !!-olivia
December 2023 by Tony Amer
Matt, was so was very helpful and attentive . I was very indecisive but this didn?t seem to be a problem. Made my shopping experience easy as he took the time to listen. Thanks again
December 2023 by DazAltTheory
On the afternoon of Thursday 30th November 2023 - I had a pleasent interaction with Alex (Retail Assistant) due to my explanation of my Learning Disabilities making it difficult to set the right time to my recent Casio Black Friday purchase.Alex was very understanding and set the precise time to the second for London (UK).I then noticed that the watch was too loose resulting in a request for two links needing to be removed. Alex once again was very helpful doing this task in a efficient manner.Brilliant customer service.
December 2023 by Jeanette McGinty
Tom was so helpful and friendly. It was 6pm on Saturday 18.11. He quickly found the item I was collecting. He offered insurance for my purchase and explained how it worked. Courteous, efficient service. I felt looked after and valued. Liverpool L1 store.
December 2023 by millie
Had my ears pierced by the lovely Liv! She was so caring and made sure you knew the aftercare,healing time and the risks that can go with a piercing too. She was so helpful and made sure the placement was perfect before she pierced. Would definitely come again. Thanks Liv you are a superstar!
December 2023 by Rebecca Leahey
Thank you to Matt in the Liverpool Store, helped us pick our wedding rings today. Very helpful and friendly ,nothing was too much trouble. Really happy with the customer service we received.
December 2023 by Faith Donohoe (Keep The Faith)
I came in today into the liverpool one store looking for a watch for my husband for christmas. I was able to look around without having anyone bombard me which I personally find very pleasing as some shops jump on you for sales. I did look a little lost looking and this wonderful lady called Sophie May came to me and showed me an array of watches and we had a right laugh! she was a lovely woman and an absolute asset to your store. She helped me decide the exact one to get and i?m incredibly happy with my choice. Whilst in there I had a little medical episode which she was also super understanding off and gave me time to go outside and get some air and again we had a good little chat about stuff! Thank you to your store for a lovely pleasant transaction especially around this time of year when it is absolutely heaving.
December 2023 by Clare Maines
Tom was a great help to myself and my partner when we chose a beautiful ring for my Christmas Present off my wonderful Man. Tom was cheerful, polite and informative. We were very happy with his communication skills and his fun personality ?
December 2023 by Denise Wooding
Shop assistant Lauren was so helpful today advised me on earrings for my 16 year old daughter. Nothing too much trouble and even looked genuinely pleased for me when there was a black Friday discount . Lovely shopping experience thankyou
December 2023 by Sara Cunningham
Workers were amazing made you feel really welcome in the shop. Made you feel really welcome. Such lovely people. Will most definitely be shopping in the again.
