March 2024 by Mary
Ordered my currency online, ready to collect the next day. Great exchange rate. Quick, efficient and friendly service.
January 2024 by ALBY Finn
Served by RhiananongMay I just say professional in explaining exchange rates(Egyptian pound )Polite courtesy young ladyI will be using and recommend eurochange m&s hard work having to call back book appointment etcHappy New year Rhiannong& your familyKind regardsMr Finnegan
October 2023 by Pope Djo Delica
Served by Annazil?Very helpful?good job!!!
October 2023 by Vicky Reid
Thanks for all the help great experience by Annazil thanks
October 2023 by Adalberto Mora
It is a safe place to change. Daniel treated us very well and made an effort to assist us in Spanish, he speaks a lot and helped us a lot
September 2023 by Kallie Reynolds
QR code just sent me to google maps when trying to give feedback :( Served by Jake, super helpful and friendly, quick service. Definitely recommend x
September 2023 by Eugenio Moiche
Went to exchange some cash for travelling and I was welcomed by Annazil who gave me the best options for what I was looking for. Overall a very satisfying and good experience.
June 2023 by Karen Fakir
Lovely pleasant staff
March 2023 by Miffy Smith
I was unable to submit an online order for collection due to website technical issues and pop up messages stating the Wirral branch was closed all week, which kept defaulting to Liverpool One.I visited Liverpool One to ask them to honour the website rate, as per the advice of Ellie, Customer Services. Unfortunately, this was not the case, nor was there any advice that proof of identity is required when ordering online.Although a fairly recent addition to the Team, Laura could not have been more helpful. She also attempted to order online using my mobile phone and experienced the same IT issues, Wirral was not an option, irrespective of any of the available days. Had the order been processed, I would have had to return to Liverpool One with proof of identity.In her eagerness to resolve the issue, Laura telephoned Katie (?Katy), Manager, who used her discretion to honour an in branch transaction matched to the advertised online exchange rate.Dismayed with the initial website IT technical issues, I would only have awarded the minimum 1 star, and for misinformation from telephone Customer Service, 2 stars.However, based upon my first visit to branch, Laura's and Katie's (?Katy's) 5 star support and Customer Service, which was greatly appreciated, more than made up for the poor eurochange experience.A huge "thank you" to Laura and Katie (?Katy) for saving me another trip to eurochange.
December 2022 by Míriam Garrido
don't go 39.2 euros to get 29 pounds. HOW AWFUL
November 2021 by Nuzzat Mcgill
I use the liverppol1 branch to send money by WUI always find the staff there highly professional, friendly, courteous, patient especially KellyShe's so efficient even if the system down or slow she's very helpful and goes an extra mile to help the customers like myselfI cannot praise enough the person and the other staff as well , please keep up the good work.Many thanksNuzzat
November 2019 by Rob Press
Absolutely disgusting attitude and service the woman behind was downright rude with an appalling attitudeHonestly get your currency at M&S these guys are amateurs who employ muppets
November 2018 by Nidhi Rabadiya
Every time I have come to exchange money, the staff have been super cheerful and friendly! They always ask about my upcoming trip and wish me the best. :)
November 2017 by Feffa
Friendly staff
