January 2024 by Jean Harrison
Staff at the Speke branch were lovely, we were greeted on arrival by Tim and invited to try the sleepmatch bed which we did, it recommended some products which we tried with pillows. Once we had chosen we were offered drinks and biscuits whilst we went through with our purchase, so glad we chose to use dreams, eagerly awaiting our new mattress now so all good so far ?
January 2024 by Steve Bicket
Bought a mattress this afternoon, helped by a young lady called Eloise. She couldn?t have been more friendly , informative, explained everything as we were pretty clueless on the ins & outs of mattresses, left the store knowing we have made a great choice.Thank you very much Steve & Vanessa
November 2023 by Ann Proffitt
Excellent service
November 2023 by David Glinos
Excellent service and product knowledge from all the Dreams colleagues at Dreams in Speke, Liverpool.Everyone went above and beyond and the customer service was excellent, as were the latte and cappuccino coffees provided during our visit.Thank you Ian, Tim and the young lady that gave Jane and I the perfect experience.
October 2023 by jane C
Tim was fantastic. Excellent customer service.
September 2023 by Alex Hulme
Grabbed a great sofa bed that was on sale and our sales person Tim was incredibly courteous, fast any lovely! Even threw in a few extras to sweeten the deal for us! Great place
September 2023 by Jo Pitt
Absolutely superb service today at the Speke store from Louise. 10/10 from start to finish
July 2023 by Edward Cogbill
Very nice staff who were extremely helpful and speedy. Tim was excellent. Also good for clearance items.
July 2023 by Jake Hendrick (HENDO J 76)
Greeted almost immediately as we entered store with a smile and some excellent customer service from Eloise. She shown us the sleepmatch service and assisted in finding the mattress that is right for us. After finding what we were after she secured a brilliant deal that me and my partner are elated with. Offered us a beverage and made the payment process as comfortable as possible. Would definitely recommend !
June 2023 by Google user
Greeted almost immediately as we entered store with a smile and some excellent customer service from Eloise. She shown us the sleepmatch service and assisted in finding the mattress that is right for us. After finding what we were after she secured a brilliant deal that me and my partner are elated with. Offered us a beverage and made the payment process as comfortable as possible. Would definitely recommend !
May 2023 by pete kerfo
The staff was very helpful and polite free coffee and help with fitting for the right bed loved my experience thank you.
April 2023 by Merle Biberfield
Staff excellent and I chose their worst mattress. It was a good price reduced to a better price. Since then I have seen a superior Wayfair mattress for the same price. Wish I'd never bothered. I suggest that Dreams, who are a good company, not carry such an inferior mattress. My mistake!
April 2023 by Ranvia Johal
I was served by Niamh today, she was lovely and super helpful! I?m so lucky to be going home with such a comfortable mattress at such an amazing price. Thank you so much Niamh, your customer care was exceptional.
November 2022 by coachgloria
Had one of the best customer service experiences at Dreams recently. Niamh was attentive, really knowledgeable about beds and had so many options to help you get the best deal.
July 2022 by muhammad rizwan
Excellent services, staff is really good but finance company is horrible.if want to do finance be ready for insult although have good cradit history