August 2025 by James Nelson
Abysmal. After a long day, I ordered a pizza to my hotel at 11:30pm. 45 minutes of no updates led to me calling, and was told it would be another hour.
An hour later I called again, and was told that the branch I'd ordered from (Great Homer Street) was now closed, and all calls got redirected to another branch. I was told that the pizza would still be on the way though. I have no idea why the branch would accept orders if they were due to close (which was a lie - the website actually says 3am is closing time), why they would stop taking phone calls, or what good redirecting the phone lines would do. I asked if the new branch could take on the order instead then seeing as my pizza clearly was no way near getting done, and he said no - without reason.
Another half an hour later and I called to cancel, and they said they couldn't do that. The extremely rude man on the phone hung up on me multiple times, and then finally said I would have to call the original branch in the morning. I pointed out how unhelpful that was, as the pizza (still on 'prep' mode on the app - now over two hours since ordering) was still due to be delivered to me, so by the time the morning came it would be too late to cancel and get a refund. Another hang up.
By this point I wasn't even hungry, and extremely frustrated. Even awarding one star feels like a compliment too far. Would avoid this place like the plague.
July 2025 by Travel Nesting (Rebecca)
Personally, I think the personal-sized £3.99 pepperoni pizza I got here was the best value I've ever gotten in a meal. It was perfectly cooked and very tasty.
Stopped in to have my order taken by a very friendly guy. It was quickly made and I liked being able to see on the screen next to the register how long until it was ready.
Considering it was a tiny takeout place, the atmosphere was fine. It was clean and well-lit. Everyone seemed to be working hard at getting the pizzas out. I thoroughly enjoyed mine and, as a small woman, found it just filling enough.
Great job, guys, I hope to be back at least once more before I leave the area.
July 2025 by M Hight
Only way to do it. Dont bother with other pizza delivery services out here.
Several orders in a row over a period of months have come on time and delicious. Thank you!
July 2025 by M B
Very disappointed with the delivery experience. The driver was rude showing no basic courtesy. Not acceptable behaviour ?respect goes a long way and was clearly lacking here. A little patience would go a long way towards a disabled person.
May 2025 by Hiral Joshi
Horrible Experience
We have been ordering pizza from this locations for a long time. Today we ordered thin crust which was delivered in unedible condition by the driver and when called the location the manager asked to share the pictures.
These were emailed to him and he called back saying the driver said we were rude and have dropped it???? Clearly would not leave stems of wrong handling on if was dropped
Manager starts blaming us and shouts over the call saying we are blocked and wont be able to re order again.
HORRIBLE CUSTOMER SERVICE!! 1 star given only because could not give a 0 or -.
March 2025 by Youngson Ndawana
Cold place, cold food, not very helpful staff. But ok.
October 2024 by Yogaraj Senthil
Always order thru their mobile app as they often have some useful offers. Friendly staff and hot food. Always a quick visit.
July 2024 by Mia Peltier
Walked there to find that it?s not actually open the time it says on the website :) over
an hour before it ?closed?
July 2024 by Gökhan Yüksel
Very good fast pizza.
May 2024 by R M
Quick bite to eat before a photoshoot nearby, quick service and a yummy margarita pizza, no complaints
May 2024 by Jahanzeib Iqbal Chaudary
Beautiful place to eat. Professional staff specially the manager Richard is very friendly.
May 2024 by Linda Evans
NEVER again, I went in and asked for a vegetarian pizza they said shut up and left i payed over 50£ for the meal nope
May 2024 by Dean Campbell
The pizza app did not track properly to which the employee blamed me, my pizza was then done to which I saw a dead fly to which he decided it clever to just squish into the box. The pizza had barely any toppings was cold by the time I got home overall just a bad time. Why pay a premium when the local takeaways area half the price and better service.
May 2024 by Zakiieh Bazyar
Perfect and very kind staff! Thank you team
March 2024 by Sara
Ordered from their app and it was quick enough for delivery.Pizza cut was uneven and some pieces were too small to share.
