March 2024 by PabloCasts
The cafe looks a bit tired, the store's confusing, and a portion of the garden centre is closed off due to a legal dispute. It's truly a bizarre experience.
March 2024 by Old Prestonian
Fairly quiet at 3pm on a Monday. Pleasant staff. Well-stocked outdoor plants and Waitrose. Indoor sales area well laid out, and being restocked for summer.
February 2024 by Carole Moss
Went to Dobbies for a breakfast .it was gorgeous well worth a visit lovely friendly staff
February 2024 by Daniel Toohey
Visited to see Father Christmas with my daughter and sister, we also had afternoon tea in the restaurant, and the food was great and the service was excellent. The father Christmas was very authentic and the setting was brilliant.
January 2024 by paul taylor
good selection of goods
January 2024 by Stephen George
We had something to eat nice food and friendly staff
January 2024 by Sophie
£3 for my child to play for 45 mins is so not worth it considering the size of the play area this should be free if your buying a Hot drink or food. But absolutely amazing staff member I did not get her name she worked in the restaurant and had glasses she helped my disabled dad queue in a long queue while I had 2 kids to run round after and brought our food and drinks over to us she couldn?t help us enough.
January 2024 by ELAINE HIGGINS
Queued for food, queued for drinks queued to pay by which time food was cold. Very expensive and food wasn?t great. Not a good experience.
January 2024 by sammie88
Took the children to the grotto. It was beautifully decorated. The elf at the entrance was great and put us in a festive mood. The queue was about 25 minutes but there was an activity to do along the way. Santa was brilliant and interacted well with the kids. Only downside was the photo, the lady who took about 2 seconds to take it and didn?t try to get the kids attention. They came out terrible (kids face covered) so we didn?t purchase and was glad we didn?t buy in advance. Luckily we got a few good ones on our phones.
January 2024 by Shedload
We called in one morning to have a look at the Christmas Sale. First thing that hits you is it is cold throughout the building ??. Wear a coat ! We ventured through to the café, I ordered the full breakfast, Wife was a bit more picky but the Staff where accommodating. We had to wait a couple of minutes top pay as the assistant was away doing something else. The food was actually quite good but unfortunately not at all warm. We noticed that food such as rolls and cakes where all out and ready at 9.30. Maybe customers would be better served if staff concentrated on one mealtime at a time ? Leaving food out and uncovered, although in a chiller, must dry it out. Just working on breakfast for the first couple of hours will give a better breakfast experience and fresher food for later.
December 2023 by pds5769
We had a family afternoon tea and as far as the food went we couldn?t fault it. It really was well presented and delicious. However it was freezing cold, other than bringing our food we didn?t see the waitress again. We would have liked to order more drinks but there was no service. The table was clean, mainly because food including egg mayo had been wiped on the floor under the table. Garden furniture was uncomfortable. Won?t be rushing back
December 2023 by mr b
drinks seem to have improved nice hot chocolate and coffee
December 2023 by Stephen Hart
Quite disappointed with dobbies xmas section, not as good as its been over the years, maybe people just aren't buying these days.
December 2023 by Paul O
The grotto was AMAZING!! From the second we walked in, the elves made us all feel very festive and made the experience completely magical. I don?t think they get enough credit for there hard work. Santa made the experience so so special. He was great with the kids and completely embraced the roll of Santa. The photo was perfect and will keep it forever!!! The only thing was that we were waiting in the line for a while. But apart from that, this really made my christmas. Thankyou dobbies! Will be coming again next year.
December 2023 by 405t_ndev
I had the misfortune to drink one of the sloppiest hot chocolates I have ever had here today. The chocolate powder was mixed with water (not milk!) and then there was some half hearted effort to mix it with some more warm milk, resulting in a concoction that was frothy of water, with half the powder completely unmixed, sitting at the bottom of the cup. Had I wanted watery hot chocolate, I would have gone to a petrol station and had bought one from an espresso machine. For the price paid, I would have expected more from Dobbies from a sit down, lovely special outing with my daughter. Very disappointed.
