March 2024 by Michelle King
Great service. Friendly staff.
January 2024 by Sarah Mealey
Called Tuesday to request if medication in stock, was told yes but needed to have "ADULT" on my prescription, I've had the prescription changed to state adult, called back to request if still in stock and told yes but they're holding it for someone else and then hung up on me.
May 2023 by Tom Maguire
Good shopping the staff but the staff=and stuff hmmmm,, navigate to very good ??? yes=get down here 9 in the morning ?? can you call ? up to 6 p.m. that's how long it take you to get saved ?? n.mag
October 2022 by Wayne Fogg
I visited the chemists today, I am a usual customer but have never left a review before.I arrived to pick up my prescription as usual and was greeted by Cathy pharmacy assistant, she is so brilliant, greeted me with a smile as always and asked me how I can help and how was I doing, I said pick my script up please. She then spoke to another fantastic assistant Kaitie who said I am just processing my script, Katie also asked how I was doing, Katie then said my script was ready and passed it to the Pharmacist Abby. Wow Abby then turned around and said hello Wayne how are you doing, hope you are doing ok, I replied yes thanks hope you and all the girls (staff) are doing ok too. Then another assistant Ellen popped her head out from doing a script say hello Wayne hope you are ok, I said yes thanks Ellen, how are you, hope you are ok and thanks for asking. All the staff at Cohens are truly amazing, courteous, professional, kind and caring.I must say this chemist shop and all the staff overall are unbelievable in every way and a credit to the Cohens name.Thank you so much for being there for me and my partner and for everything you do x
October 2022 by Givusa Bell
Staff at this branch frequently incorrectly dispense medication, counterchecks to prevent this are often not conducted, it takes weeks to dispense all items as minimal stock is held, there are empty shelves both in store & behind the counter. The abrupt staff who demand receipt of text messages that haven?t been sent before deigning to speak to customers are argumentative. Store often busy usually with a lot of unhappy customers complaining about late, incomplete, incorrectly dispensed or absent medication.Customers made to stand outside for prolonged periods in the rain, cold & dark where medication can?t be checked before leaving.They still are in need of drivers so they can actual provide a delivery service & a complaints procedure that actually addresses issues. Complaints only nominally dealt with & only if head office involved.Only plus is the one member of staff who is always courteous & the late opening, though times are not recorded accurately.Pharmacies are an essential community resource & this branch is failing. Sort this store out Cohens!
April 2021 by Geraldine Cowley
Visited Pharmacy for the first time, the assistant was very informative and helpful with my (tooth issue), which required some temporary relief.It was very much an excellent Customer experience, and if I was a Mystery Shopper I couldn't fault her, she is a credit to your Company with her pleasant and positive demeanor
March 2021 by Christopher Hunt
Great service and excellent customer service
