February 2024 by SSSVYHKR SSSVYHKR
A bit fishy...this dental clinic took down my insurance details twice and then told me twice within 12 hours that they contacted my insurance provider but were advised that I don't have a cover. Before the dental clinic could tell me this the third time, I called my insurance provider customer service team and they told me that this clinic never contacted them. I confronted the clinic with this information when they called me with the same excuse the third time. The clinic then pretended that they had taken down the wrong insurance number from me twice!!! and that they will call my insurance provider again. Viola!!! this time they called me back and told me that my cover was accepted.So all along I think this dental clinic was trying to force me to pay up the full amount and then claim it from my insurance provider.
December 2023 by Holly Potter
Friendly and professional from start to finish, I was made to feel at ease and very happy with the care I received, I am delighted with my teeth now. I would highly recommend Richard.
October 2023 by julie price
Big thank you to Richard and all the peps at bupa dental care deysbrook , excellent surgery all ways pleasant and put you at easy. You get a call the day before your appointment and text and email reminder can?t big this dentist up enough you are all amazing thank you ??
September 2023 by Carol Metcalfe
On 17th August I had a mastectomy and I am still in recovery as if you don?t feel bad enough my bridged tooth came out last night I was devastated as it is in the front. I called at the dentist this morning met by the wonderful cheerful receptionist who assured me I would be seen. My appointment was 9.15am by 9.45 I was home with my tooth fully back in place with no charge!Smiles are important but when life hits you hard and you can?t even smile without crying to have this treatment today was overwhelming I can?t thank them enough for what they have done for me it?s priceless.Thank you from the bottom of my heart
September 2023 by Lou
My dentist always greets me in a professional but friendly manner. I been seeing him for nearly 30 years. He's always prepared to explain my treatment, how it will be done and will I need numbing? If I'm worried during a procedure he will give me a breathing space before continuing with the treatment.
July 2023 by Alan Laycock
Lovely Staff they make you feel so at ease and don't rush you and are very empathetic and will recommend to anyone and recommend what treatments you need but ultimately give you the option of what you would like can't praise the staff more and would like to thank everyone for being so welcoming and make you feel at home and safe ???
July 2023 by Sian Nurse
Lovely staff reception are welcoming and my Dentist Nicola is fabulous.
June 2023 by Sharon Robinson
Excellent dentist, all staff are so friendly.
June 2023 by Helene Albert
I have always found all staff at this practice to be exceedingly pleasant and competent ?
June 2023 by Terry Clarke
Fantastic service could not fault it
April 2023 by Margaret Edwards
All staff are professional and friendly nothing too much trouble for the reception staffCommunicating at a level and pace I could follow given detailed information about care deliveryAll care provided is to the highest standard
February 2023 by Sarah Longworth
Never felt more at ease at the dentist than with Zabrina and Tanya, super friendly and so funny. Nobody likes getting their teeth drilled but they made the whole thing a breeze! Absolutely fantastic ladies!
January 2023 by Vivienne Cassidy
Great service would recommend.
November 2022 by Helen Johnson
Easy to get an appointment but my experience will discourage me from returning. The hygienist spent most of the appointment making me feel embarrassed about my teeth. It's difficult to get a check-up due no NHS dentists available in Liverpool and not everyone can afford to go private. I thought this was really rude. Furthermore, my family is at higher risk for COVID, but the receptionists don't wear masks or encourage patients to, and I had to ask the hygienist and assistant if they would wear one. At the end of my appointment, one of their masks was under their nose. In a healthcare setting, this is the bare minimum for COVID safety. Don't think I'll be using this dentist again in a hurry!
November 2022 by KEVIN SCHOFIELD
Staff are excellent and put you at ease ?
