December 2023 by Joanne Brougham
Was helped by Ellie in your Liverpool branch today after having multiple bad experiences in bra fittings in other major retailers Ellie showed not only product knowledge but also empathy she is a credit to your Liverpool 1 store and I just wanted to say thank you for not only restoring my faith in bra shopping but for your honesty and down to earth deminar so thanks Ellie x
November 2023 by Louise Edwards
MARISSA!!! She was so helpful and friendly! I was a bit nervous as I hate bra fittings and feel insecure! I explained this and she put me at ease right away! She spent a long time with me asking if I needed to know anything more and didn?t rush me. Her customer service skills were fab she was very knowledgeable and personal in her approach. My mum also is on a walking stick and she made sure mum was comfortable sitting and waiting for me. Honestly such a lovely girl and a credit to the shop! I will be back 100% xx
November 2023 by Susan
Great staff & products but a bit above price range for me for pj's
October 2023 by Courtney Hunston
Absolutely appalling service here yesterday! Came into the store and was ignored, showed clear buying signals. Looking through the draws; which were a mess to try and find my size. Staff were just stood chatting and were completely oblivious to customers in the store. We then left the store and continued to look in the window. We came back into the store to try and find the one on display and was ignored once again, staff couldn't care less that we needed help. Really ruined my experience as I actually wanted to purchase. Staff seemed more interested in their own personal conversation than serving me.
July 2023 by Amy Taylor
Ella - 345183 absolutely amazing!!! Never in my life been measured for bra size as always felt quite embarrassed.. but she was the most patient professional staff member ever! I walked out with 3 sets that fit me PERFECTLY xIf u dont know what size you are i defo recommend boux avenue 100%. Even a little card so i dont forget my size! X
June 2023 by Callum L Grady
Boux Avenue's latest addition to Liverpool One boasts an impressive array of lingerie, swimwear and nightwear that is sure to leave customers spoilt for choice. The store's layout is inviting, with well-thought-out displays that are not only aesthetically pleasing, but also allow customers to easily navigate their way around the store.The quality of the products on offer is outstanding, with each piece thoughtfully designed and crafted to suit all shapes and sizes. The variety of styles and sizes available caters to all, making Boux Avenue an inclusive store that encourages women to feel confident and comfortable in their own skin.The staff at Boux Avenue are knowledgeable and approachable, always on hand to offer assistance when needed. Their exceptional customer service creates an enjoyable shopping experience that is sure to leave a lasting impression.All in all, Boux Avenue is a must-visit for anyone looking for high-quality lingerie, swimwear and nightwear. With its impressive range of products, welcoming atmosphere and excellent customer service, it is no surprise that this store is a popular destination for women of all ages.
August 2022 by Abby May
older lady that was there didn't even measure me when I said I needed a bra fitting as I didn't know my size
February 2022 by Jade Wilson
Fabulous service as always, the staff are so friendly and helpful and the underwear is all gorgeous
December 2021 by Ana Green
A young attendant stated to help me and I though that she was shy or maybe not so interest in helping me. She was the opposite for my surprise she allowed me time to identify what I was looking, what happened next was unbelievable and to sumarize I must say that was the best shopping for pyjamas I could ever had. Fabulous care and excellent service. Young and blond and I am sorry to have forgotten her name. Thank you very much
December 2021 by Donna Wilson
Such lovely friendly service, both assistants who helped me were great and nothing was too much trouble,.
November 2021 by james allman-wright
Am a regular in boux avenue. I mean I don't wear the items on sale in here that often (joking ) but my good lady wife is over the moon when I treat her to a little something. Boux avenue will and is slowly taking over the underwear draw at home. I've been to most other competitors stores but feed back from the wife will bring me back again. Great staff lovely range of products that fit nicely so I been told. Well done boux see you again soon
October 2021 by Luke Craddock
Staff were very friendly and helpful
October 2021 by Angie Parsons
Staff could bot be more helpful. Would recommend
September 2021 by Jane Hackett
The assistant came over to me to ask did I need help, told her size I was looking for. She checked, they were in the stock room. Got them.for me, I asked for a gift receipt and she also gave me gift box and tissue paper. Service was excellent, I will definitely shop here again.
August 2021 by Caroline Stafford
My size has changed quite a bit and I was unsure where to start. Thanks to the excellent help and advice I was able to get pretty underwear in larger sizes and it didn't cost the earth. Sales staff were very kind and nothing seemed to be too much trouble