June 2025 by Alexandra M Mirica
Staff was very helpful and greeting. Its the closest boots I?ve got in my area and I was able to use advantage card points on my purchase
March 2025 by Mary Thembani
I should actually be giving zero stars for Customer service from Boots on Boaler Street! I am gobsmacked at the rude nature of the interaction from the male staff member ( who was a slim, white male, dressed in a formal white shirt with a blue tie & had stubble on the skin of his his lower jawline)I have just encountered! I politely asked for Paracetamol under Care of the Chemist. As far as I am aware, if one is in receipt of Universal Credit, Paracetamol can be given - free of charge- under Care of the Chemist. This irritating male - with no explanation whatsoever - rudely & with a mean glare - said to me that he did not have Paracetamol for me at that time! There were many boxes of Paracetamol stacked against the wall behind him! I tried to explain that I was in receipt of Universal Credit & could not afford the Paracetamol that he was asking me to purchase - & again - with no explanation whatsoever & with a forceful, scary & rude tone - he remarked that he did not have Paracetamol for me at that time & he did not do Universal Credit requests! Is there new Legislation- that I am not aware of - that stipulates that Boots Pharmacy personnel have the right to be rude to Universal Credit recipients & can refuse to serve them - without giving any explanation for their rude demeanour!? No wonder pharmacies are closing down, if pharmacy personnel act this way toward genuine customers in pain! I am extremely disappointed and angry at Boaler Street in Liverpool - & I'm still in pain! Well done Boots on Boaler Street! You get one out of ten for Customer Service from me! I am extremely annoyed!!!
Sincerely & angrily
Miss M. Thembani (31 March2025 at 13:12hrs)
February 2025 by OLALEYE NABAI JOSEPHINE
Never out on medication, services are top notch. Thank you Boots pharmacy
December 2024 by Platta
I've been using this boots for many years, nothing is too much trouble, lovely, caring staff who were brilliant when my husband was ill
September 2024 by A A Choupan
I have been there many times from long time it?s close to my Gp but I feel always so disrespected and feel like they are rasist and behind the counter they speak about the customers which I have see them many times I recently saw a lady which work they have man haircuts style you can see the face how disrespectful they?re ???
They come to counter to ask with so ugly face which so scary ?
I been to another pharmacy I never ever feel like that I hope management do something about it
August 2024 by Craig Read
Terrible place got rid of my meds then told me I was not quick enough to collect nothing I can do don't give them ur custom man on phone had a terrible attitude the one with the ginger hair horrible him
October 2023 by Margaret Pagan
The pharmaceutical person her self absolutely rude and was not helpful at all .
June 2023 by Ninja
Please be advised that this boots does actually close for lunch i believe it starts at 1pm and re-opens at 2:15 pm. Lovely staff as usual very friendly and fast too :-) thanks again!
June 2023 by Peter Fullerton
Shop closed shutters down will not answer phone ??
August 2022 by Leon Readymarcher
Nice staff Quite expensive compared to other places for the same items.
July 2022 by anwen stephen
Been going here for years. Bit hard to get through on the phone though, but keep ringing and they eventually answer.
March 2022 by Gabriela Fabryczna
You can call them all day long ,everyday no one never answers. Poor service
March 2022 by John D McInally
Too expensive. I think Boots will soon see the same fate as Woolworths.
October 2021 by John Mcinally
Too expensive. I think Boots will soon see the same fate as Woolworths.
July 2020 by Philip Kelly
Excellent service
