March 2024 by Colin Cowan
Prompt and very efficient
March 2024 by L W
Friendly, knowledgeable staff and a great selection of frames.
March 2024 by Hayley Bather
Boots are probably one of the most attentive opticians I have been with for my daughter. They always go above and beyond in every factor.. Yesterday for example they did a very detailed eye tests due to some distorted vision my daughter experienced which came on quite sudden. Robin is always so pleasant and friendly. All the staff go above and beyond to make my daughter feel comfortable and relaxed. Jimmy is brilliant he has my daughter laughing and releasing any worries she has regarding her eye care. Ask for the optician he was fabulous I didn?t catch his name but he was brilliant. I expressed the concern I had for my daughter and he did such a thorough exam. Thank you.
March 2024 by Gillian Blair
I know it was my fault but I arrived 8 mins late as I had gone to the incorrect store. I was told that they had spoken to the optician and I could not be seen. My husband was also due to be seen but as he was early for his appointment he could still be seen. I told the assistant if we both can?t be seen then none of us will be seen and we will take our business else where which is what we have done. If you look at our past eye tests you can see that you have lost a lot of money as normally I alone can spend upto £1000 and also our business for future appointments.
February 2024 by Tracey Buckley
The optician was very thorough. I have retinal thinning which the optician noted and advised the best lenses for my glasses (i.e. suggested UV protection is important etc.) which is helpful and reassuring
February 2024 by Mary mawdsley
Had the best test ever im very happy
February 2024 by Bev Graves
Christina and the team have gone over and above to help me choose the right glasses. They take time and don?t rush decisions, give advice without pushing and genuinely seem to care about the customer
February 2024 by Barbara Mcmahon
This was first time using boots opticians on recommendation.Felt relaxed, staff extremely helpful and polite. Excellent value. Will definitely use again.
February 2024 by Lynne Moneypenny
I visited the shop on Friday feeling very anxious about new floaters in my eye. James was particularly helpful, running through the triage questions, making suggestions as the optician was fully booked, and phoning me later to offer me the next available appointment when no other opticians in the area were available. He and Beth were very understanding of my panic attacks and the reasons I didn't want to visit the Eye Hospital unless really necessary. I've been to my appointment today and there's nothing amiss and the staff in the shop were all very nice today too. Many thanks.
February 2024 by Gill
I was seen very promptly. The staff were all friendly but, at the same time, were very professional. I felt relaxed throughout what was probably about an hour's worth of assessment. They were also very helpful for someone with mobility issues.
February 2024 by Peter Kelly
I had used this optician for a number of years and was reasonably satisfied. However, the experience my wife had most recently wasn't good. I did, though, decide to carry on with my patronage when my own glasses broke. That decision was foolish.I called in on the Saturday to make an appointment and was pleasantly surprised to be offered one for 10.05 on the Monday. This was very convenient, as that morning had become free for me.Arriving at the given time, I was told that the appointment had been made for the previous day. I know, absolutely, that I would not have made such an appointment for the Sunday and the receptionist would have likely said, "We'll see you tomorrow", which would have triggered my correction. If you can't run your diary correctly, I'm certainly not going to trust you with my eyesight.
February 2024 by Patricia Tranter
All staff were helpful, courteous and professional. Di was particularly helpful helping me choose frames.
February 2024 by Nicola
Felt eye test was very quick and not thorough. I was in for about 10 mins. Very rushed.
February 2024 by Shirley Hadley
Experience is always pleasant and helpful
February 2024 by Hamida Karim
Great service as usual.
