May 2023 by Kevin Wong
Excellent service and a very warm welcome from all the staff. Decided to take a look inside after seeing the beautiful Patek Philippe watches in the display windows. Thank you to Phil for allowing me to get hands-on for the first time with a Patek watch and even educating me about both Patek Philippe and Boodles itself. Was even provided a Patek brochure to take home. Definitely recommend.
March 2023 by ABDUlla Issa
I came from Qatar to Liverpool for the boutique. Unfortunately, after the interview, employee George blocked my WhatsApp account without any justification. Unprofessionalism and lack of respect for customers may negatively affect the brand.
November 2022 by dave evans
First class service, and lovly people too. Well worth a visit.
April 2021 by Leslie Jones
Had a recent wonderful experience at the Boodles Liverpool store. My partner and I were treated Royaly, with service and fabulous jewellery. All thanks to Toby, who helped professionally with a birthday surprise.
April 2021 by Doc SF
Very well presented beautiful showroom with a good collection of Patek Philippe watches. Manager Sam Evans is very helpful. Sam even offered me a very limited production Patek Philippe wristwatch when we spoke for the fist time.
September 2020 by Suzanne Davison
My boyfriend purchased a necklace for me from boodles a few years ago. After taking it off a few times I had managed to get a few knots in the chain and I was worried about taking it somewhere else. I went into Boodles and they got the knots out and gave it a good clean free of charge and my necklace is like brand new! Nothing was too much trouble for the lovely staff and they even said I can pop in whenever I want and have it re cleaned free of charge. Customer service is second to none and I would happily recommend to everyone.
April 2020 by Suzanne Green
My boyfriend purchased a necklace for me from boodles a few years ago. After taking it off a few times I had managed to get a few knots in the chain and I was worried about taking it somewhere else. I went into Boodles and they got the knots out and gave it a good clean free of charge and my necklace is like brand new! Nothing was too much trouble for the lovely staff and they even said I can pop in whenever I want and have it re cleaned free of charge. Customer service is second to none and I would happily recommend to everyone.
January 2020 by Neil Pritchard
Not all it?s made out to be. All smiles and coffee when selling, but have a problem and they look down nose at you. Swapped ring for us but made to feel like they were doing us a favour. What happened to customer service and understanding. Jennifer flouncing about and appeared quite hostile towards us
January 2019 by Dawn Bosworth
So helpful and polite thank you so much Sophie for our champagne what a lovely surprise we will be back X
January 2017 by James Horner
Incredibly helpful and honest