August 2023 by Google user
Great service provided, the member of staff appeared to be on her own at the time during a busy period but still managed to take care of all the customers in store. We were advised of a range of products and combinations to meet our needs. Very knowledgeable member of staff was was extremely polite and cheerful. Overall great service and would definitely recommend
June 2023 by Sara Mallon
Cannot find any fault whatsoever. The lad in the shop was so helpful. Even recommended a fabulous tradesman to assemble. Couldn't have been more helpful. Delivery was when arranged, drivers were so lovely and took all the wardrobes etc upstairs in really hot weather with a smile on their faces. Your staff are a credit to you. The wardrobes are fab up. So pleased.
June 2023 by Claire Lounsbach
From selecting the right bed, to delivery was great. Anja was polite, patient and informative whilst in store selecting the right bed. I was kept informed of the progress of the order. On the day of delivery I was able to track the delivery. The Team that delivered were friendly, courteous and put everything together in my room of choice. They also tidied up after themselves.
May 2023 by Andrew Robinson
Product great and service great. Just disappointed given cost Bensons do t provide a service to take the old mattress away for free.
April 2023 by Cristiana Dowling
Anja looked after us while looking for a new bed. Simply amazing! Really polite and professional. She really looked after us from the beginning till the end.
April 2023 by Carol Williams-Lawless
Excellent service in the shop when purchased, customer care and delivery, plus the bed is fantastic, so comfortable and a great nights sleep.
February 2023 by Roma Blanca Gasmin
Had encountered problem from start til end of delivery. Even had to have 3 delivery day arrangements as items missing never placed on delivery van.
January 2023 by Tempest Hads
Don?t buy from this company. Ordered three TV beds which have been delayed by over two months, had numerous deliver dates but beds never arrived. When two of the beds arrived there were parts missing and after two days the motor went on one of the beds Still waiting for last bed to arrive. Very poor service and would never buy here again.
January 2023 by John harmon
Brilliant service and a couple of bargins thanks to the assistant Claire she was wonderful, go here you will love it.
November 2022 by Robert James
Poor poor service. Bought the bed then after I paid they said it?s a 7 week wait. Ok! Then got a call telling me it?s a further 3 weeks because of shipping problems. Called customer service who said basically go the shop for a refund or wait.Not one bit bothered when I turned up to cancel and get a refund, wasted 6 weeks.Not even a convincing argument to keep the custom or give any kind of empty guarantee to assure next delivery.Never spend another minute or penny at Bensons
November 2022 by Gillian White
The people in the shop and the delivery team were great. What's let them down is someone in the packing dept not packing all the parts needed and now we have to wait 7 to 10 working days w8thout a bed.
November 2022 by Gary S
Very professional, knowledgeable patient sales lady, (Aintree branch Elaine) wide range of products at competitive prices
October 2022 by Tom
My visit to Benson For Beds in Aintree Liverpool was quite a pleasant experience, Within a few minutes of entering the store I was approached by a female member of staff who asked, if she could be of assistance. I immediately informed her that I had searched online for a double bed and stated the name of the bed and within a few minutes I was trying the bed out by laying on the one I had seen online. The bed was just what I needed, the young assistant then sat me down and discussed all of the properties of the qualities of the bed and also discount available on this sale. I would recommend Bensons For Bed to anyone looking for a quality bed. They simply are the Best.
October 2022 by Anna Spollin
Brilliant. We needed 2 single ottoman beds for our 2 year old Grandson going to 2 separate addresses. Elaine was brilliant. Knew what she was doing and made us so relaxed. She was great with our 3 children/Grandchildren too. Thankyou Elaine
September 2022 by Graham Small
Kelly was extremely knowledgeable and helpful. She helped my wife choose the right firmness of mattress, explained various options and then allowed us plenty of time to try the mattresses and make our choice. Kelly made the purchasing experience enjoyable from start to finish.
