December 2023 by linda williams
Amazing service.Staff sooooo helpful
October 2023 by Andy martin
Great service for football away days.
November 2022 by Cheryl Trussell
Twice I called for city break info and price, twice I was given wrong destination. Girl on phone was abrupt. Poor customer service.You'll probably end up in Rhyl instead of Rome...watch out...?
October 2022 by Chris Oconnor
Excellent service
October 2022 by Kirstie Jennings
All well and good when they're taking your money. But then when you're having trouble, they won't help you in any way. I had to cancel my holiday due to going through a miscarriage. They wouldn't help me at all or even speak to me about cancelling/refunds. No compassion from a "family business". I've lost almost £2000 from booking with the them. My family who have went on their holiday are currently having a terrible time. Have been sold false information. Hotel is awful and tickets/transport that they have prepaid for are no longer valid so are having to pay for things they've already paid for due to failure in organisation on barnes' side. Honestly avoid this company. The packages and prices seem great at first but then you end up paying 10x more because they mess it up. The stress we've all had from using them is shocking. Avoid.
October 2022 by Teresa Wilkinson
Staff needs to be more warmingcustomer friendly helpfull bot giving you the feeling you have daggers ? in your back
October 2022 by Andrew Rowen
Staff are excellent and so helpful with everything
October 2022 by Ian Hopkins
Easy friendly service and a very reasonable price ?
October 2021 by Elaine Moorcroft
The staff wr very helpful
October 2021 by Shaun Batt
great customer service fully CIVID SAFE friendly helpfull staff thanks Claire for putting us at ease
October 2021 by Carl Nelson
Staff are helpful and amazing. Only reason it's not 5 stars is because nothing is perfect
October 2020 by Steve Housley
excellent service.
October 2020 by James Nolan
10 out of 10
October 2020 by mary white
Staff are lovely in there very helpful nothing to much trouble same people have worked there for years
October 2020 by Teresa Taylor
Staff r very helpful and nice would go to them again for a holiday
