February 2024 by harry moreland
My name is harry moreland from walking in i was told to go upstairs had some business to sort out.Lovely young lady whitney made everything easy realy happy.
December 2023 by Donna Sullivan
Went to the bank to deposit for my daughter,who is in Australia and has been sent a cheque. The only way I can put it in her account is at the counter. I work full time and took time off this afternoon to deposit the cheque and the bank the bank was closed ,when I checked last night it said 4.30 but it now closes at 3pm, I got there at 3.05. very inconvenient for people who work. Our local branch has closed and Lord Street is the nearest but totally out of my way. A wasted journey. Branches could stay open later. I now have to make another journey into the City Centre Very frustrating. If there is another way I can put this cheque in my daughter's account ,I would have done
December 2023 by bao sheng teoh
Inconvenient opening hours, not ideal for the working class. All banks on the high street close after 4pm, ideally 5pm, but this branch closes at 3pm.Please reassess the hours to make it more accessible to full time workers.
December 2023 by Mick Davidson
Had a scam email but staff put our mind at rest thank you
November 2023 by Yurena González
Awful bank, few staff, and a complete waste of time. For anything they make you go "upstairs" where there's a long queue of people waiting for a young inexperience lady in a tiny desk figuring out how to help people, taking really long time whereas the area is full of people waiting in a steam-hot room. Twice I had to go just to make a transfer, and twice it's been a total and completely waste of my time.
October 2023 by Forza223 Bowe
Had a few issues where the machine rejected my notes due to a fault. The staff at first didn't seem interested, tried again and they eventually explained the issue and deposited the money back. No apology or understanding which was a shame.
August 2023 by Igor Maksymchuk
Nice Bank and newly renovated..Unfortunately my experience was negative as it took me 36min to change £5 coins in to note and deposit it in to my account.All this could of been avoided if one of the staff (that I've approached) would of been simple and smart enough to go to the counter and change coins in to note and I would of use the machine.Or even better solution would of been to have a 2/3 coins machines that count coins and directly deposits it in to a personal account, like other competitors brans do.Barclays had them and still have now, but the coins part are sealed for some reason and unusable.Why is that?
June 2023 by Callum L Grady
Barclays is a modern banking facility that offers a range of financial services to its customers. The branch is located in the bustling Liverpool One shopping complex in the heart of the city, making it easily accessible to shoppers and businesses alike.The facility is clean, well-organized, and staffed by a team of professional and friendly bankers who are always willing to help customers with their banking needs. The branch has a spacious and inviting interior, which creates an excellent atmosphere for conducting business.One of the standout features of the branch is the range of banking services on offer. From traditional banking services (such as account management, savings and loans) to more advanced digital banking services, Barclays has everything customers need to manage their finances effectively.The digital banking services provided by Barclays are particularly impressive, with the facility offering online banking, mobile banking, and contactless payments. These services are user-friendly and allow customers to manage their finances on the go, making it easy for them to stay on top of their finances.Overall, Barclays is a fantastic banking facility that offers a range of modern banking services in a convenient and accessible location. The branch's staff are knowledgeable, professional, and always willing to help customers with their banking needs.
June 2023 by Tony Mason
Excellent customer friendly service from the young lady Paulina who put the Barclays app back on my mobile phone as I lost it during updates . I didn't have a clue what to do! Thankyou
June 2023 by Maria Neill
Some staff were very helpful. But, one of the blatantly ignored my husband and I as if I were invisible. It's a shame such a place with a history of slavery. But some attitudes to people pf colour have not changed. Typical of the KARENS of the world.
June 2023 by amzirgrada grada
Bad treatment and reduced working hours, which caused severe crowding. I do not recommend it at all, as it has become annoying to deal with them
June 2023 by Rita Ainslie
Not enough staff on floor to guide you to the appropriate place. No interaction with customers
June 2023 by D. A.S
Typical Liverpool service standards. Worst of all on the Business Desk.Typical high-street bank. Don?t bother if familiar with alternatives.
March 2023 by D A
Connor was so attentive and helpfulLovely customer service
March 2023 by Tom Ponsonby
Waited so long I lost the will to live
