September 2023 by Irene Reid
Shop wasn't busy, couldn't find a member of staff to talk to. Eventually found what we wanted, only one till open so was a wait to be served.
August 2023 by Sarah Gielty
I just came out of there feeling really stupid. I bought a chest of drawers that said £45 on the shelf and needed 2 boxes to create, but each box was £45 at the till so £90 in total. There was a discount for spending over £75 so I paid £76 in all, but they made me feel so daft for questioning it. A young lad named Billy was lovely and helpful but unfortunately the two women were frosty and made me feel like an idiot. I'll not be back!
August 2023 by J D (Jdo)
It's a large B&Q with lots of stock . . .Sadly, not loads of staff if you're needing help.And don't dare ask the guy in the trade area for anything - he's clearly missed the customer training sessions for a long time . .
August 2023 by Colin Angus
This shop is good for lots of things but you will be lucky if you can find a member of staff if you need help!
August 2023 by Janet Jane Gilbertson
Love this place but when I was at the checkout the lady called Anne told me there wasn't any carrier bags, I thought this a little peculiar and she gave me a black bin bag instead (and charged me £0.45)as I don't drive it was very awkward carrying my shopping in a bin liner to the train station, I won't be going back there any time soon ?
August 2023 by Andrew Norman
1st time in this B&QWell stocked itemsThe Dremel stand was well stockedFriendly staffWell worth a visit to this B&Q especially if you need a few varieties of Dremel accessories
July 2023 by Jennifer Cosslett
A good DIY store and well stocked. Great for paint and gardening supplies. Not always cheapest but you can usually get what you need. Easy parking
July 2023 by David Williams (SeriousDave)
The old customer service desk at the entrance has no gone personally I think this is a bad idea, you know have to walk through the busy store and queue up somewhere that will probably be the wrong place, nothing is clear about where to go for a refund any more, I went to the till that had a refund sign above it but obviously this was wrong so got sent to another queue at a counter by the tills, come on B&Q you can do better, a plus point was after waiting for 5 mins I found 5 staff all chatting at a till and when I asked one to come help with my refund they did, the old service desk was always manned, sort it out B&Q your quietly annoying your customers whoo will go over the road to gaskets next time
June 2023 by Karen Fearn
Good selection of stock but unfortunately not a lot of knowledgeable staff. There was a gentleman in the garden centre part that was very willing to help.
June 2023 by Eden Prime
Lovely staff and very helpful too. Huge range of paints too
June 2023 by Teresa Jones
20 per cent off almost everything got some nice plants.
June 2023 by Tom Birch
Great if you like waiting and wondering around lost
June 2023 by Jane Cragg
Aintree B&Q, can spend hrs in there, so much to look at, plenty of car parking spaces, due to being on a retail park, so chance to visit other shops.
June 2023 by bicrant ?bicrant Kailasam? K K
A fully stocked up outlet of B&Q But customer care is below average due to their lack of knowledge on products and people?s skill.
June 2023 by Karen Moore
Great shop today informed by store member of 20% off items online... Saved 60 odd pound ordering and then picking up at store. Order ready in less than an hour.
