December 2024 by mo fathi
Awkward to get to as you have to walk through the shopping centre but a good stock of things and decent staff.
December 2024 by David Brayford
After 30 odd years of shopping here it has terrible. Gone down to what it was shelf's are half empty only 3 checkouts open and no charged self scanner's charged on a Saturday morning at 10.15 very disappointed know wonder everyone goes to Aldi !!!
December 2024 by Cllr Gary Wright
There is no service in this store. I have stopped going there because there is nobody are only one person on the checkouts, I went this morning and yet again one check out open with seven people waiting to go through, went to the self checkout some not working one member of staff running around like a headless chicken I had issues with the self check out again, so I decided to leave. I left all my shopping there, went to complain nobody there I would recommend using another store or my recent experiences at this store have been exactly the same.
December 2024 by Sarah R
You need a letter from god to get your click and collect parcel within 30mins. Puts me off ordering online! Always loads of middle aged women employees hanging round doing absolutely nothing and think it?s acceptable for customers standing and waiting.
I?ve picked up 5 orders lately and click and collect is absolutely the last priority for employees
December 2024 by 184natasha
This is the branch which I usually come to, and it's pretty good. It's typically easy to find a parking space in the car park, and getting a trolley is easy too, since this shop doesn't have locks on them.
The shop itself is typically clean and tidy, with a good selection of all different products from everyday essentials e.g. washing up liquid, bread and milk to seasonal stuff like Christmas and Easter products. The price of a lot of products sold is typically very reasonable, and many of them I've tried are really good, in particular many of the 'just essentials' products, and those you sometimes find in the 'reduced' sections.
The service in the cafe is quite good when you're after a cuppa, and the toilets are good standard. I also love the sign on the disabled door, stating that not every disability is visible. I use this toilet myself when I need to, because of my autism and epilepsy, so if ever someone asks me why I'm using it, I can just point at the sign without needing to explain anything. Not that there's any reason why they need to know though!
The shop staff are often very friendly and helpful too, such as always being willing to help you get something down off a high shelf which you can't reach, or helping to find a product you're looking for, but cannot find. The cashier staff are also very friendly and helpful, asking if someone needs help packing their shopping. Customer service staff are good too. I've asked for help removing security tags from products I've purchased, and they always do so with no fuss.
The only problem is with the self service tills. On the occasions when they begin to play up - such as if you've picked up an item you can't scan - getting the staff to help is often difficult, as many a time, they are usually standing around chatting, so it can be hard to get their attention. Other than that, can't complain.
November 2024 by Jan Bellmon
Today, 30/10/24, I took my three grandchildren, all under the age of 8, to Asda cafe in the Hunts Cross store as a treat for lunch. It was awful, the choice of food for myself was very limited, the lunch menu had only just started at midday but there was hardly any lunchtime panninis or sandwiches and the attitude of the staff was dismissive, not at all helpful a sort of like it or lump it. My grandaughter and I ended up with pizza, which was so hard a knife wouldn't cut it, and you couldn't even bite it. Generally, the food was not hot and not really edible. The staff need some customer service training and maybe a smile if you want to keep customers. I, for one, would not enter any Asda cafe again after my experience today. I was disgusted
November 2024 by Ant M
Literally never have anything you actually go in for and the food quality getting worse with smaller portions. The staff are rude and unhelpful mays we?ll go to Tesco
November 2024 by Daniel Stanton
Over the past few months I've been competing against some of the fastest cashiers in the North-West. Sometimes I've won, sometimes I've lost. But today... Today I was beaten by the BEST. A lovely lady called Ruth (a possible Asda-lifer) had the poise of a cat, the tenacity of a wolverine, and the composure of a 1960s dinner lady as she sped through my items with such grace and ferocity! I wasn't lucky enough to see Maradona in his prime, nor Michael Jordan, or even Tim Henman but today I saw, up close and personal, what greatness looks like. Ruth didn't let her hip replacement slow her down a jot as she beeped and booped groceries one after the other, and, if you had a speed gun, a certain box of Ryvita easily clocked in at 19kph! So, yes, today my winning streak comes to an end. I will be back for the rematch, Ruth! Until then.
Also, lovely cafe.
November 2024 by Pauline Lybert
Purchased £20 petrol at unmanned petrol station in Hunts Cross and they took £99!!!! Never using them again! Give people their jobs back!!!
September 2024 by Truth Folly
Staff seem a bit grumpy
Please change the music a bit more often....
EXCELLENT free from options.
September 2024 by Samantha Frost
**** Click and collect *** Ged customer service is top-notch. Very helpful, pleasant and I love speaking to him. Thanks Ged xx
September 2024 by Alex Meikle
Store untidy,. Staff strolling around items on the floor.
Approximately a third of the Self-service machines down. Only ONE of the numerous ?Manned? tills open.
Definitely my last visit there.
September 2024 by Melanie Lacey
Absolutely appalling staff at the cafe
Two older ladies, one with grey hair one with dark, so rude to customers. Childrens holidays are obviously too busy for them. Thank goodness for the lady with glasses doing the tidying being really pleasant. The other 2 should be ashamed of themselves
July 2024 by Ion Virgil
Super store,all you need,clean and beautifull! Respect!??
July 2024 by Ed Small
Ordered a so called breakfast. an was only half cooked.so when we asked to change it. Staff got all moody with us. Pity you can't put a 0 star up
